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1 Courses Of Food Poison Among Catering Establishment

ABSTRACT           Recently, there were several cases of bacterial food poison in the student community of Ambrose Alli University, Ekpoma. However, there were no studies that Isolated the common bacteria causes of food poison in this environment. The...

2 Assesing Hotels Social Responsibilities To Its Host Communities

ABSTRACTS In assessing Hotels Social Responsibilities To Its Host Communities ,  15 hotels were investigated in this study in which a 41 point questionnaire, prepared in 10 sub-scales, was administered to 350 respondents selected from employees of the hotels and residents of the host...

3 The Impact Of Quality Control Methods On Employee Performance Within The Hospitality Industry

CHAPTER ONE: INTRODUCTION   1.1 Background of the study   In pursuit of better employee performance and customer satisfaction, organizations are looking for and investing in strategies to enhance output. Heterogeneity being a key characteristic of services, service firms are...

4 Self-service Technology In Hotel Reception

Abstract: Services have been the interest of research since the 1960’s. After the 1990’s the development of technology became an interesting research area along with other service research. There are two customer service concepts that this study is discussing. These are traditional...

5 The Role Of Human Resource Management In Hospitality Industry Performance In Nigeria

THE ROLE OF HUMAN RESOURCE MANAGEMENT IN HOSPITALITY INDUSTRY PERFORMANCE IN NIGERIA  (A CASE STUDY OF CONCORD HOTEL, OWERRI, IMO STATE AND NIKE LAKE RESORT ENUGU STATE ABSTRACT   This research is based on the role of human resource management in the hospitality industry with...

6 The Role Of Modern Technology In The Management Of Hospitality Outfit (a Case Study Of Whiteleaf Hotels Enugu And Zodiac Hotels Enugu)

THE ROLE OF MODERN TECHNOLOGY IN THE MANAGEMENT OF HOSPITALITY OUTFIT (A CASE STUDY OF WHITELEAF HOTELS ENUGU AND ZODIAC HOTELS ENUGU)  ABSTRACT Modern technology (it) come to spread everywhere it can be likened to a huge web, connecting all area by change. We may make significant...

7 The Role Of Media And Communication In Tourism Development

THE ROLE OF MEDIA AND COMMUNICATION IN TOURISM DEVELOPMENT TABLE OF CONTENT   Title page Certification Dedication Acknowledgement Abstract List of tables Table of contents   CHAPTER ONE Introduction 1.1           ...

8 Linkage Between Employee Satisfaction And Loyalty To The Hotel Industry (a Case Study Of Toscana Hotels Enugu.)

LINKAGE BETWEEN EMPLOYEE SATISFACTION AND LOYALTY TO THE HOTEL INDUSTRY (A CASE STUDY OF TOSCANA HOTELS ENUGU.) ABSTRACT  This project is on the linkage between employee satisfaction and loyalty to the hotel industry. Most of the hotel industries now a day face many difficulties in...

9 The Impact Of Self-service As A Method Of Entertainmening Guests Inthe Hotel Industry

THE IMPACT OF SELF-SERVICE AS A METHOD OF ENTERTAINMENING GUESTS INTHE HOTEL INDUSTRY TABLE OF CONTENTS COVER PAGE TITLE PAGE APPROVAL PAGE DEDICATION ACKNOWLEDGMENT ABSTRACT TABLE OF CONTENTS CHAPTER ONE: INTRODUCTION 1.1  Background of the study 1.2 ...

10 The Impact Of Online Fraud Commited In The Cause Of Reservation In The Hospitality Industry (a Case Study Of Mirage Hotel Enugu)

A STUDY ON THE IMPACT OF ONLINE FRAUD COMMITED IN THE CAUSE OF RESERVATION IN THE HOSPITALITY INDUSTRY CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY The use of online services or software with Internet access to defraud victims or to otherwise take advantage of them has become...

11 The Effect Of Strategic Communication And Public Relations In Management Of Hotels (a Case Study Of Whiteleaf Hotel Enugu)

THE EFFECT OF STRATEGIC COMMUNICATION AND PUBLIC RELATIONS IN MANAGEMENT OF HOTELS (A CASE STUDY OF WHITELEAF HOTEL ENUGU) TABLE OF CONTENT Title...

12 Promotional Problems In The Hospitality Industry (a Case Study Of Hall Mark Resort New Haven Enugu).

PROMOTIONAL PROBLEMS IN THE HOSPITALITY INDUSTRY (A CASE STUDY OF HALL MARK RESORT NEW HAVEN ENUGU). TABLE OF CONTENT Title page Certification Dedication Acknowledgement Abstract Table of content CHAPTER ONE: 1.0    Introduction 1.1    Brief History...

13 Preparation Of Poulet Dg

PREPARATION OF POULET DG ABSTRACT This project is on the preparation of Poulet DG. The work focused on several method of preparation of the food. The recipe of how the food would be prepared is presented in this study. A comprehensive lists of the ingredients used for the making of the food...

14 Poblems Encountered By Managers In Setting Up A Small Scale Hospitality Business

POBLEMS ENCOUNTERED BY MANAGERS IN SETTING UP A SMALL SCALE HOSPITALITY BUSINESS ABSTACT Small scale business is the hub and foundation of industrialization and development. this research is centered on the problems encountered by managers in setting up small scale hospitality business in...

15 Identification Of Problems Hindering Hospitality Development In Enugu State (a Case Study Of Modotels Ltd Engugu)

IDENTIFICATION OF PROBLEMS HINDERING HOSPITALITY DEVELOPMENT IN ENUGU STATE (A CASE STUDY OF MODOTELS LTD ENGUGU) CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY        Roundel et la (2007) define Hospitality as friendly and generous behaviour towards...

16 Evaluation Of The Impact Of Deforestation On The Environment

EVALUATION OF THE IMPACT OF DEFORESTATION ON THE ENVIRONMENT TABLE OF CONTENTS Cover page     -      -      -      -      -     ...

17 Evaluation Of Constraints Of Co-operative Development In The Rural Areas Of Enugu State

EVALUATION OF CONSTRAINTS OF CO-OPERATIVE DEVELOPMENT IN THE RURAL AREAS OF ENUGU STATE ABSTRACT This research work evaluate the element that hinder co-operative development in the rural areas of Enugu State, with special reference to Udi Local Government Area. The main objectives of the...

18 An Assessment Of The Impact Of Motivation On Employees Productivity In Hospitality Industry (a Case Study Of Landmark Hotels Enugu)

AN ASSESSMENT OF THE IMPACT OF MOTIVATION ON EMPLOYEES PRODUCTIVITY IN HOSPITALITY INDUSTRY (A CASE STUDY OF LANDMARK HOTELS ENUGU) ABSTRACT The ultimate quality of service provided will depend on the collective ability of staff, training and individual motivation to produce the services...

19 An Assessment Of Guests Satisfaction Of Service Quality In The Hotel Industry (a Case Study Of Roban Hotel Enugu)

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Quality customer service means different things to different people. We can not assume everyone of employee understands how to provide “quality” customer service the way trainer or executives or human resource intend it to...

20 Impact Of Advertising On The Services Of Fast Food Industry (a Case Study Of Mr. Biggs Enugu)

IMPACT OF ADVERTISING ON THE SERVICES OF FAST FOOD INDUSTRY (A CASE STUDY OF MR. BIGGS ENUGU) ABSTRACT This work is on the impact of advertising on the services of fast food industry using Mr. Biggs as a point of reference. Service quality and customer loyalty in business to business...

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