The Impact Of Corporate Social Responsibility (csr) Of Business Organization To Their Business Environment (a Study Of Nigerian Bottling Company Limited 9th Mile Corner) Enugu

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THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY (CSR) OF BUSINESS ORGANIZATION TO THEIR BUSINESS ENVIRONMENT

(A STUDY OF NIGERIAN BOTTLING COMPANY LIMITED 9TH MILE CORNER) ENUGU

ABSTRACT

Social responsibility is an obligation of any organization to discharge to the area of operation. Every organization are bound to show interest on the issue of responsibility if is what determine organizations standard and also their effort towards improving their efficient. The need for social responsibility on business organization is over emphasized because it is what shows how interested an organization is and the part of area they are operating. Consequently this research work envisage and evaluate the effect of social responsibility on business organization and their environment, it suggested ways of improving and encouraging organization to discharge their responsibility. In the introductory chapter the background statement of the problem significance of the study purpose of the study research questions hypothesis and scope of the study were all toiled to suit their purpose as well as a guide towards a better comprehensive of the study. The second chapter an elaborate review of related literature is carried out various authors experts on certain components of research topic were reviewed and employed to throw more light on this present study.   

TABLE OF CONTENTS

Title page                                                                         i

Approval page                                                                 ii

Dedication                                                                       iii

Acknowledgement                                                           iv

Abstract                                                                          v

Table of contents                                                             vi

 

CHAPTER ONE

1.0     INTRODUCTION                                             1

1.1      Background of the Study                                        1

1.2      Statement of the Problem                                       2

1.3      Objective of the Study                                             3

1.4      Significance of the Study                                        4

1.5      Scope of the Study                                                  5

1.6      Research Question                                                  5

1.7      Research Hypothesis                                               6

1.8      Limitation of the Study                                           7

1.9      Definition of Terms                                         7

Reference                                                                 8

 

CHAPTER TWO 

2.0      REVIEW OF RELATED LITERATURE              9

2.1      History of Corporate Social Responsibility             9

2.2      Changing Expectation of Social Responsibility      11

2.3      Facts of Social responsibility                                  12

2.4      Social Responsiveness of Enterprise                       13

2.5      To Who are Business Responsible                  17

2.6      Future Requirement of Social Responsibility         22

2.7      Social Bankruptcy                                                  26

References                                                               27

CHAPTER THREE

3.0     RESEARCH DESIGN AND METHODOLOGY      29

3.1      Research methodology                                            30

3.2      Area of Study                                                          30

3.3      Population of the Study                                          30

3.4      Sample size determination                                     31

3.5      Instrument of Data Collection                                32

3.6      Validation of the Instrument                                  33

3.7      Reliability of the Study                                           33

3.8      Method of Data Collection                                      33

3.9      Method of Data Analysis                                         35

 

CHAPTER FOUR

4.0     DATA ANALYSIS AND INTERPRETATION         37

4.1      Introduction                                                            37

4.2      Data Analysis                                                         37

4.3      Hypothesis Testing Hypothesis                               51

 

 

 

CHAPTER FIVE

FINDINGS, RECOMMENDATION AND CONCLUSION  56

5.1      Findings                                                                  56

5.2      Conclusion                                                              57

5.3      Recommendations                                                  59

5.4      Contribution to Knowledge                                     61

Bibliography                                                           63

Questionnaire                                                         66

 


CHAPTER ONE

5.0     INTRODUCTION

5.1     Background of the Study

Corporate social responsibility could be defined as the recognition that business activities have some impact on the entire society and the consideration of that impact in the business decision making. Therefore, most business sense of responsibility towards the communities in which they operate in new of the adverse effect of production operation on these communities. Some of social adverse effect range from health hazard, displacement human settlement to environment pollution. Shall petroleum development company for instance, has been grappling with the restive behaviour of youths in its area of operation occasioned by the activities of vil companies. Also output whether that of product and or service could have adverse effects consumers some common example are cigarettes and medical drugs. Business for have the responsibility of educating user of their products or service on their correct usage in order to avoid sizzle effects.

Business organization also snow that they are socially responsible to their host communities by complimenting the efforts of the government by providing infrastructure facilities like schools, hospitals, tarred road and even supporting sports and cultures. It is with the foreign in mind that the research carried out this work to identify the effects of social responsibility in Enugu state as well as proffer solutions t                                             o the likely problems associated with discharging it.

 

5.2     Statement of the Problem

On discharging their social duties to their host communities business organizations encountered some problem that affect them negatively. Such problems are as follows

a)          Some organization have insufficient managerial and financial resources to undertake social charges.

b)          Some organizations could not fit in because of legal protection form the government of the state.

c)           Social value of communities affect the operation activities of business organization

The contribution of social problem based on personal responsibility affect negatively a business organization,. Pollution normally affect the society around the business operation and the organization usually stop operation because of their disturbance in an area for all the above problem the researcher thought it country to go into the study.  

5.3     Objective of the Study

The following objectives were used to explain or describe

a)                To identify the effect of social responsibility on business organization.

b)                 To find out the benefits social responsibility to the organization and individuals

c)                To determine whether organizations should embark on social responsibility.

 

5.4     Significance of the Study

This research work will be use in the following ways

a)                It will enable business organization in Enugu state carry out function of social responsibility better.

b)                The work will identify and examine some areas where business organization in Enugu State would have to make adjustment.

c)                It is the hope of the research that this work be a reference point to the researcher.

 

5.5     Scope of the Study

This research is to identify and anbalyze the effects of social responsibility on business organizations in Enugu state. The study will be limited to just Nigerian Bottling Company Limited 9th mile Corner Enugu due to the easy accessibility.

This research work was constrained by limited finance unco-operative attitude of some.

 

5.6     Research Question

a)          How does the organizations benefits to social responsibility to the organization and individual.

b)          How does social responsibility effect the business organization.

c)           How does social responsibility determine the whether organizations, how organizations embark on social responsibility.

5.7     Research Hypothesis

The hypothesis for this research work are formulated after thorough and careful review of work that are directly or indirectly related to the subject matter.

a.          Organization respond to social responsibility is not high.

Organization respond to social responsibility is high.

b.          Communication among workers in organizations is not adequate.

Communication among workers in organizations is adequate.

c.           Organizations in Nigeria do not lay adequate emphasis on public relation

Organizations in Nigeria lay adequate emphasis on public relation

 

 

5.8     Limitation of the Study

In carrying out this research work the researchers was faced with certain constraints which include define poor co-operation form the respondents of what can be describe as negative attitude of the respondents.

On the issue of time sontrainst the researcher due to lass activities and some other department actiovities that was being done along line with the research work.

Finance also stand as one of the major constraint in carrying out this research work because the capital to carrying out this research work properly respondents.

 

5.9     Definition of Terms

Host:      Communities area where a company operates or is located.

 


REFERENCE

Mallen Baker(2004) Corporate Social Responsibility First Published.


 

 

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The Impact Of Corporate Social Responsibility (csr) Of Business Organization To Their Business Environment

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