The Effect Of Outsourcing Noncore Business Functions On Companys Performance The Case Of Wegagen Bank S.c

The basic importance of outsourcing are focus on basic functions reducing of cost, developrnemploy experience, to enhance performance, and flexibility. But the outsourcing experience ofrnWegagen bank S.c is faced different Weaknesses such as; Poor potential of the service providers,rnstaff members of outsourced function lacks professional concepts and experience, that staffrnmembers of outsourced functions lacks organizational commitment and have ethical problemsrndue to this it increases risks.rnThis paper was designed to identify effect of outsourcing noncore business functions on therncompany’s performance the case of Wegagen bank S.c. Resources were collected throughrnquestionnaire, interview and different internal documents of the bank with several limitationsrnlike financial constraints, the problem of covid-19 and time constraints. Descriptive statistics,rnMean and frequency were used to analyze the data. Interpretation is made on the mean,rnfrequency and percentage of data.rnThe finding of the study determines that the bank outsources the security and cleaning activitiesrnand it makes reduce costs, get concentrate on their core activities and avoid differentrninvestments in human resource. At the end the researcher of this study suggests that the bankrnshould focus to minimize the impact of outsourcing on delivering quality service, increasingrnsatisfaction and improving competitiveness and efficiency.

Get Full Work

Report copyright infringement or plagiarism