The Effect Of Emotional Intelligence On Job Satisfaction Case Of Commercial Banks In Ethiopia

This study examined the relationship between emotional intelligence and job satisfactionrnamong commercial bank branch managers in Ethiopia. Using a basic random selectionrnapproach, a total of 262 out of 270 randomly selected commercial bank branch managers werernused as a sample for this research. The study was correlative, descriptive, and explanatory inrnnature, and survey research was employed to obtain data from participants. Mean, standardrndeviation, Pearson's product-moment correlation, and multiple linear regression were used asrnstatistical techniques. The findings revealed a moderately favorable relationship betweenrnemotional intelligence and job satisfaction. Furthermore, there was a somewhat favorablernconnection between all sub-dimensions of emotional intelligence and work satisfaction, whichrnwas also positive. Furthermore, five characteristics of emotional intelligence were shown tornbe important predictors of job satisfaction: managing relationships, emotional stability, self development,rnintegrity, and altruistic conduct. As a result, it is critical to focus on techniquesrnthat enhance emotional intelligence among commercial bank branch managers.

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