The quality of life in the urban areas is directly related to the public transport. The major modesrnof public transportation in the city of Addis Ababa are buses higher or midi buses and minibusrntaxis.rnA government enterprise named Anbessa City Bus 7i"ansport Service Enterprise provides 30-rn40% of the mobility need of the city dwellers. When compared with other modes ofrntransportation in the city, the contribution of Anbessa is quite notable from environmental andrncongestion minimization position, that in order to make it more fruitful Its strengths andrnweaknesses have to be recognized. The aim of this research was to assess to what extent thernmanagement of Anbessa City Bus Transport Service enterprise understand the resource that thernenterprise has in hand which has great contribution to act up on the current problem whichrnhang the enterprise to not deliver the service demanded by customers.rnTo reinforce this evaluation, a questionnaire aimed at knowing the impressions of AnbessarnEmployees is distributed, filled, tabulated and analyzed. In addition five years operational andrnfinancial performance of Anbessa was gathered and analyzed and noted. The result of the studyrndisclosed that in spite of the long service that Anbessa has been going through, and thernperpetual efforts of the current enterprise management. it IS unfortunate that the enterprisernperformance is sliding which aggravates the already weakened transport system of the city.rnWorld Bank studies and other tram port related literature reviews stand for or support therncontinued existence of public bus transport even at subsidy. Compared to Mini Bus Taxis whichrncongested the roads of the cities, and pollute the environment, the benefit of buses is extremelyrnhigher that letting Abbess fall down will be a grave mistake. This study proposes alternativernoptions that enable the enterprise to continue operation.