The general objective of this study is to examine the major factors that determine brand loyalty of St.George beer market in Ethiopia; in addition it explores the major determinants of beer brand loyalty. The research type is a casual research type. A total of 136 questionnaires were distributed...
It is essential for insurance companies to understand the critical factors that influence customer loyalty in order to be successful in this competitive marketing environment. The general objective of the study is to investigate the determinants of customer loyalty in the private insurance industry...
In service production and consumption age surviving in the industry, reaping profit and retaining customers needs a continual gauge of service quality measuring in alignment with customer satisfaction. The study was aimed to measure service quality and customer satisfaction in the case of Qatar...
This project investigates the impact of internal marketing practices represented by the empowerment, training, communication and Reward and Organizational support, on job satisfaction of Zemen bank. Proposing this five internal marketing practice and whether to determine it has an effect on...
objectives: The aim of this study is to investigate the marketing challenges and prospects of innovative multinational pharmaceutical companies operating in Ethiopia.rnMethod: The study design was descriptive study conducted from February 2015 to May 2015 in Addis Ababa. The research used primary...
Internet marketing is viral and has the potential to spread brand awareness quickly andrnfar and it is said to be able to develop link pulls, attention and massive amounts of traffic.rnThe usage of Internet marketing in hotels has been growing rapidly in the tourismrnindustry worldwide. Even though...
'i11e pU/pose of this study was to investigate teachers' beliefs about the reading srrategies and tornexamine whether these beliefs are reflected in the actual classroom. The study is a descriptivernsurvey type of research which involves questionnaire survey so as to search for teachers '...
Managing quality has become the overall management function tornassure that customer requirements are identified and met withrnsatisfaction conforming to the requirements. Managers need to bernaware that quality is the responsibility of everyone in the company.rnThe quality inspector, unlike the...
The majority of Ethiopian population lives in the countryside and makes a living byrnproducing agricultural products. Farmers in the rural areas sell their agricultural products tornmerchants from the cities at very low prices. This is because farmers do not have the option ofrngetting market...
The objective of this study is to examine .the magnitude of sect oral linkages and thernpotential impact of policy- induced changes on the Ethiopian economy. To, carry out this,rnsocial accounting matrix (SAM)-based multiplier is used. The social accounting matrixrnconsists of fifteen production...
The main focus of this study is on the assessment of customer orientation of service employees on the bank–customer relationship quality and examining how this relationship quality (measured in three dimensions) affect the behavioral and attitudinal loyalty of customers in case of the...
Service quality and customer satisfaction are very important concepts that companies must understand in order to remain competitive in business and hence grow. It is very important for companies to know how to measure these constructs from the consumers’ perspective in order to better...
Purpose – This is a descriptive study to understand consumer perception and preference towardsrnbrewery on the case study of Walia beer. The research studies why in short time Walia beer hasrnacceptance by the consumers and capture market share. The research studies different beerrnsensory...
Dashen Bank plays a significant role in the economy, making up one of the bigfinancial servicesprovider in Ethiopian economy. Hence, providing better quality is vital as banks have to compete for customers. The purpose of this study was to examine the effect of brand equity upon customers’...
In modern marketing, branding plays a significant role in differentiating the brand from competitor’s brands. Influential promotion activities are among the key tools in building brand equity in organizations. However, the main challenges are, identifying the differential effect of these...
The study examined the effect of internal (bank-specific) and external (industry-specific and macroeconomic) determinants of Ethiopian commercial banks profitability by using panel data of eight commercial banks from the period 2000 – 2013. The study used quantitative research approach and...
This research is designed to investigate factors influencing buyers’ attitudes towards life insurance policy purchase in Ethiopian Insurance Corporation (EIC) and which factors significantly affect buyers’ attitude to the purchase of life insurance policy.rnPrimary data was collected...
Brands are considered to create trust and develop ties with customers. It provide a number of valuable functions to firms, the most important and valuable benefit firms can obtain from branding however is, its ability to influence consumer buying decision behavior. The aim of this study is to...
The main objective of this study was to examine the impact of service quality and customer valuernon customer satisfaction in Awash Insurance Company S.C. In order to achieve this objective,rnjudgment sampling technique was used to select four branches and respondents are selectedrnthrough...
The research paper presents the impact of promotion on Brand image of Meta Beer. It assesses Diageo Meta’s promotional mix elements usage and their impact on its brand image. The integrity of the promotional mix elements, the brand elements used on their promotion, the celebrity endorsement...