SPIRAL GROWTH OF BANKS IN NIGERIA. MANPOWER PROBLEMS AND SOLUTIONS.
(A CASE STUDY OF A SELECTED COMMERCIAL BANK IN DELTA STATE).
A research into the spiral rgowth of banks in Nigeria: manpower problems and solutions, cannot be over emphasized. In pursuance of this investigation the researcher formulated four research objectives, utilized library and sample survey techniques.
The major finding of the research was the institutional arrangements available to the banking industry to train and develop it manpower in order to match the growth in order to match the growth in the industry are adequate and sufficient. It was further discovered that the problems being encountered by banks due to inadequate manpower included frequent roaching of professionally trained stuff, high compensation levels, considerable dilution of standards, high and indespread non utilization of modern management techniques, poor banking services and weak internal control. Others include bad loan portfolio problems, contravention of statutory regulations, unethical credit policies and other unacceptable practices.
Some recommendations were made which if implemented would guarantee an abundant and professionally trained manpower for the banking industry.
The successful completion of this work could not have been possible without the effort and support given to me by a lot of people. Among them include Mr. & Mrs. Uti, Alice Uti, Monday Uti, Isaiah & Regina Uti and a host of others. Their courage, financial and moral support had made it possible for the completion of this job.
I am also greatly indebted to my project supervisor Sir D.C Osuagwu for his guidance during the course of this research work. Indeed, his tolerance, patience and fatherly advice had spurred me to greater height.
Again, I wish to thank the librarian institute of management and Technology (IMT) Enugu for their support in sorting out needed material for the research.
Above all, I am grateful to the Almighty God for granting me the enabling grace to scale through the academic hurdles inspite of many hindrances. My Lord, I remain grateful to you.
TABLE OF CONTENTS
Table of contents
1.1 Background of the study
1.2 Statement of the problems
1.3 Objectives of the study
1.5 Significance of the study
1.6 Scope and limitations of the study
2.0 Review of related literature
2.1 Banking industry and manpower generation in Nigeria
2.2 Manpower challenges of the growth of banking industry
3.0 Research design and methodology
3.1 Research method used
1.2 Population of the study
1.3 Determination of the sample size
1.4 Instruments of data collection
1.5 Procedure in gathering data
1.6 Constraints of data collection
1.7 Data treatment technique
4.0 Presentation, analysis and interpretation of data
4.1 Background information
4.2 Source of manpower and its development strategies
4.3 Manpower problems and solution to the growth of the banking industry
4.4 Summary responses
5.0 Summary of finding, conclusion and recommendations
5.1 Summary of findings
1.1 BACKGROUND OF THE STUDY
In Nigeria, commercial and merchant banking date back to 1894 when the Bank of British West Africa (BBWA) was established and 1960 when Philip Hill (Nigeria) limited and Nigeria acceptances limited were set up. Since thus, the general profile of the Nigeria banking industry has transformed in various dimensions, and particularly, the growth in terms of number has been quite phenomenal. Thus, the number of commercial and merchant banks in the country comes to 120 (with 2076 branches) as at the end of December, 1994 according to reports released by the central Bank of Nigeria. This was unexpected because various policies put in place so as to achieve a realistic exchange rate for naira distrusted price levels. Anthr reason for the increase in number of banks is the widening of the sphere which banks could operate. The general deregulation permits banks to do lot more business and particularly the distribution between merchant and commercial banking.
Therefore, the upsurge in number of bank itself is a positive development because more people are now aware of banking services than before . but the rapid expansion that has been envisaged above in the number of banks and their branches would no doubt require greater bank manpower throughout the system. Bank management quite unlike the management of other business, is a specialized profession because its stock in trade (i.e. money) s so easy to defalcate. Therefore, it calls for people of extremely high caliber and good training. It is therefore, against this background that he researcher wishes to x-ray the manpower implications of this spiral growth of banks in Nigeria with a view to identify the problems and offer solutions.
1.2 STATEMENT OF PROBLEM
There is little doubt that he growth expansion and changing of commercial and merchant banking activities in Nigeria within the past decade has been a reflection of development within the economy itself. Yet a careful study of this distressful conclusion is needed. Bank frauds have taken new dimensions with bank operators being at the root of it all. Also the bank’s Chief executives have become reckless in spending to rent for themselves building in the name of official accommodation, acquire fleets of expensive cars and employ a routine of domestic servants or staffs. Their salaries and fringe benefits cannot, obviously, be supported by the present level of the national economy. It therefore, appears that the manpower resource base available to the banking industry has not been developed at a sufficient rate to