Assessment Of Patient Satisfaction With Preoperative Anesthetic Evaluation And Assosated Factors At Menelik Referal Hospital Addis Ababa Ethiopia

Background: Patient Satisfaction- refers to a state of pleasure or happiness with an action or servicernespecially one that was earlier desired. Patient satisfaction is progressively appreciated measure ofrnoutcome for health care procedures and it was a measure of success in this hospitals. It was affected byrnanesthetist’s patient interaction, in the preoperative anesthetic evaluation. No prior study conducted in ourrnsetup.rnObjective: The purpose of this study was to evaluate inpatients’ satisfaction with preoperative anestheticrnevaluation and associated factors at Menelik II Referral Hospital Addis Ababa Ethiopia.rnMethods- Institutional based cross sectional study was conducted at Menelik II Referral Hospital fromrnJan 6 to Feb 6, 2016, All patients who remained for elective surgery were included in the study period andrninterview 24 hours after operation. Data were collected using pretested standard questionnaires. All itemsrnin the structured questionnaire were scored on five point Likert scale. Data was entered and analyzedrnusing Statistical Package for Social Sciences (SPSS) version 20. Binary logistic regression was used tornmeasure statistical significance between dependent and each independent variable. P-value 0.05 and 95%rnCI was used as cut off point.rnResults: Two hundred and seventy-five patients were operated upon under anesthesia during the studyrnperiod. Of these, a total of 224 patients were included in this study with a response rate of 81.5 %, withrnthe overall proportion of patients who said they were satisfied with anesthesia services was 72.3 %.thernmajor factors that take patient dissatisfaction were 68.1% of patient explain anesthetist were not introducernhim or herself to the patient, information on postoperative analgesia were 99.1% and postoperative nausearnvomiting management were accounts 84.8%.rnConclusion and recommendation: Patient satisfaction with anesthesia services was low 72.3 % in ourrnsetup compared with many previous studies, and females more dissatisfied 42.4 % than males 57.6 %.rnFactors that affected patient satisfaction negatively may be preventable or enhanced. Further studyrnshould be done and patient satisfaction give an emphasis

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