Factors That Determine Employee Engagement (the Case Of Commercial Bank Of Ethiopia)

The purpose of this research was to examine the factors affecting employee engagement in CBE Addis Ababa area. The study employed combination of Descriptive & causal research designs. Data was collected from employees of CBE found in branches under the four districts of Addis Ababa. For this research 384 questionnaires were distributed and 291(75.78%) were obtained & used for further analysis. The collected data was analyzed by using statistical packaging for social science (SPSS) software version 20.0. In addition, to analyze the collected data tables and other descriptive statistics (frequencies, means & standard deviations) and inferential statistics (correlation & regression analysis) were used.rnThe Results obtained indicate that from the six demographic factors examined in the study (gender, age , educational qualification, job title ,monthly income & service of years) the level of engagement varies with gender in which female were found to have a higher level of engagement than male in CBE. in addition, Job characteristics is the highest among the rest of the variables revealing the largest contribution in explaining the variance of the dependent variable followed by work life balance, Organizational justice and have positive and significant effect on employee engagement in CBE. While rewards and recognition and motivation takes the lowest and have negative and not significant effect on employee engagement in CBE respectively.

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