The Challenges Of Strategic It And Strategic Business Alignment Case Of Oromia International Bank S.c.

This study aims to describe the challenges of Strategic IT and Strategic BusinessrnAlignment Case of Oromia International Bank S.C. The research has adopted qualitativernresearch approach. The data were gathered through semi-structured interviews with six top andrnfour middle level managers randomly selected using non probabilistic purposive samplingrnmethod, employees of the organization who have better knowledge and experience on strategicrndevelopment of the Bank and then the data was thematically analyzed. The study reveals that,rnlack of communication skill of IT, lack of measuring IT contribution, poor IT support, lack ofrnbanking skill development, lack of clarity of business need, lack of trust on IT leadership skill,rnlack of collaboration on strategy development and lack of understanding technology were thernmain challenges of Strategic IT and strategic business alignment at Oromia International BankrnS.C. To improve Strategic IT and Strategic Business alignment effectiveness, the researcherrnrecommends the Bank to measure IT contribution in numerical value, automate IT supportrnprocess, develop banking skill of the staffs through knowledge management, prepare businessrnrequirement in collaboration with IT and review, improve communication skill of IT throughrncontinuous training, improve IT leadership skill through exposure and give awareness trainingrnto all staffs on IT

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