Electronic Banking System Implimentation Benefits Challenges And Drivers The Case Of Ethiopia

The goal of this study is to look into the challenges and motivators for Ethiopian banks to embrace electronic banking systems. Data was obtained from four private commercial banks and one public bank in Ethiopia;Commercial Bank of Ethiopiaia, Dashen Bank, Awash Bank, Zemen Bank and Wegagen Bank in order to meet the study's objectives. To pick the sample from the target population, a purposive sampling strategy was used using selection criteria of bank familiarity with electronic banking products. This research reveled that lack of ICT infrastructure, lack of legislative and regulatory frameworks, lack of rivalry between local and foreign banks, and security risk were the key impediments to e-banking system adoption in Ethiopian banking. The survey also found that apparent easiness of the use and usefulness are important factors in deciding whether or not to use an E-banking system. Finally, the paper advised that the government support the banking sector by facilitating enough ICT infrastructure development and creating acceptable regulatory frameworks to make E-banking technology deployment and extension easier. Banks, on the other hand, should provide ongoing training for their personnel, improve security for E-banking products, raise community awareness about E-banking technology, instead of typical retail bank competition, they should concentrate on technical innovation and competitiveness.rnKey words: Legal Framwork, NBE, ICT, and E-banking

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