Assessment Of Motivational Practices The Case Of Ethio-telecom Addis Ababa Ethiopia

The main objective of this study was to assess the motivational practices that are beingrnimplemented in Ethio-Telecom. In this regard, Working Condition, Promotion, Work Content,rnBenefit, Payment and Recognition are assessed from varied dimensions. To deliver qualityrnservice, understanding individual motivation is required. A number of studies confirm that a well motivated employee has a great impact on organizational performance. The research designrnof this study is Descriptive and a questionnaire was administered to 144 respondents from fourrnselected departments. The respondents were selected by using Stratified Random Samplingrnmethod. The data was collected using Standard Questionnaire specifically designed to capture responses to assess the motivational practices of the organization. The questionnaire was a fivepointrnlikert scale. Descriptive statistics such as standard deviation, mean, frequency andrnpercentage was used to analyze the collected data. The data collected from the survey was analyzed using SPSS software version 20.0 and presented in the form of Descriptive Statistics. The main findings of this study indicated that there is motivational practice in Ethio-Telecom even though it is not formal and appropriate. The results have shown that respondents have feltrnunfair and injustice in the company’s motivational practices

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