Assessment Of Supply Chain Performance - The Case Of Ethio Telecom

Logistics And Supply Chain Management Project Topics

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The objective of this study is to assess supply chain performance of ethio telecom. The study usedrndescriptive as well as explanatory research designs. In this study, census and judgmental samplingrnmethod for quantitative and qualitative methods were used respectively. Primary type of data wasrncollected with the help of standard questionnaires and semi structured interview. In order tornexamine the relationships between the variables, Pearson’s correlation and multiple linearrnregression analysis were used. The research comes up with the following findings. Althoughrnstrategic supplier partnership is the key factor that has a strong positive relationship and highestrneffect on supply chain performance followed by customer relationship and information sharing inrnthis study, the level of practice is not at a strong level yet. Furthermore, the result from therninterview confirms that ethio telecom has supply chain management challenges related to inventoryrnmanagement, delivery & customer response time, inadequate planning, and communication. Thernsupply chain management practice of ethio telecom is weak; it is not well managed, andrnimplemented to get the maximum possible benefits resulting from effective supply chainrnmanagement. Finally ethio telecom should engage in training of the work force and developingrnsupply chain management skills through workshops and systematic training programmes andrnpromote learning from relevant successful experiences in this area

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Assessment Of Supply Chain Performance - The Case Of Ethio Telecom

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