Effect Of Outsourcing Transport Service On Company Performance Case Of Panafric Global

search design. The researcher included 82 respondents using randomrnsampling. Data was gathered through a questionnaire and the qualitative result wasrnanalyzed using mean, percentage, and multiple linear regressions. The study explainsrnthe reason Panafric Global was engaged in contracting external transport companiesrnwas to reduce cost, capital investment in resources, improve flexibility, and offerrnservice on demand.rnFurther, the result indicates that Panafric Global has gained profit from outsourcingrnin terms of reducing capital investment and efficient utilization of the company’srnassets. But, it also indicated that the company encountered challenges by outsourcingrntransportation services. Challenges observed in the study were loss of control,rninformation asymmetry, and poor service quality provided by the outside company.rnIn order to improve the company performance, it’s recommended to review therncurrent working procedures and conditions in the contracts Panafric has with thernexternal transporter. Also, it is recommended to build a relationship with the externalrntransporters and monitor the outsourcing practice to examine the risks and benefitsrnfrom time to time. Finally, it's recommended for the company to arrange training forrnconcerned teams to enable the employees to expand the required skill to manage therncontracted companies

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