Information Technologys Contribution To The Improvement Of Product Quality In Manufacturing Firms Of Ethiopia Under

For the today's market competition customer's satisfaction is almostrnthe major concern of market participants. Basically customers needrnto be satisfied through the products quality that they are consuming.rnManufacturers to improve their product quality are now advised tornimplement information technology in their manufacturing process.rnHowever, since there are literatures mainly focusing on informationrntechnology's contribution to firm's overall performance and financialrnperformance only, this project extends its scope to address therncontribution that information technology has for products quality.rnWith this aim, firms are contacted and the result found shows thatrnthe use of information technology is significantly contributing to thernproducts quality through its involvement in manufacturing process

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