The purpose of this study was to assess the effectiveness of the one stop center in supporting women and children affected by violence in Mahatma Gandhi Memorial Hospital. The study deals with examining the actual experience and process of integrated service provision in the one stop center. A qualitative research method technique used and among the five approaches of qualitative research method, a phenomenological approach applied. The research explores services being rendered in the center for survivors in line with standard GBV guidelines by Inter-Agency Standing Committee (IASC) for service provision and the one stop center objective and goal. The study area is the one-stop integrated services center for violence survivors established within the hospital. Purposive sampling method is used while selecting the study area and key informant interviews, focus group discussions and observation used for data collection. The data gathered analyzed thematically. It has been found that Gandhi Memorial hospital integrated center provides medical treatment, psychosocial support, and legal assistance. The findings of the study revealed that the establishment of one stop center facilitated beneficiaries to get medical cure, psychological and legal support easily at one place. In addition to this, constraints and challenges that identified including the shortage of budget, absence of essential medical equipmentâ€™s, limitation of staff development at the center, survivors preferred medical support than legal support, survivors and their families are not cooperating with legal service givers and the workload that the center was forced to serve the people who could come from all directions of Addis Ababa city.