Level Of Household Satisfaction In Community Based Health Insurance On Medical Laboratory Services And Associated Factors In Selected Health Center Addis Ababa Ethiopia

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Background: Community-based health insurance (CBHI) scheme are emerging and growingrntool for providing financial protection to deprived individuals against health-related events. rnCommunity based health insurance an emerging alternatives to increase primary health carernaccesses. There is an increasing interest in the role of CBHI scheme in improving equity andrnaccess to essential health care of the poor society‟s particularly informal sector worker. On CBHIrnbenefit package including both outpatient and in-patient services utilization at public facilities,rnenrolled household may not seek care in private health facilities unless a particular services orrndrug is unavailable at public health facilities. The scheme exclude treatment abroad andrntreatment with large cosmetics value such as artificial teeth and plastic surgery. The referralrnprocedure requires members should be to visit health centers before they may be refer to hospitalrn(district or regional). Those who do not follow this referral procedure must need to cover halfrncost of their medical treatment rnObjective: To assess the level of household satisfaction in community based health insurancernbeneficiaries on medical laboratory services and associated factors in selected health center,rnAddis Ababa Ethiopia December 2019 to February 2020 G.C. rnMethods: Cross sectional study was conducted by using both quantitative and qualitative datarncollection methods data was collected by structured questionnaire. Descriptive statistics,rnbivariate and multivariable logistic regression analyses was performed. A 5-point Likert scalernwith 1 and 5 indicating the lowest and highest levels of satisfaction, respectively, was used andrntheir weighted average was used to categorize the satisfaction level of the patients. Chi squarerntest was used (taking P

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Level Of Household Satisfaction In Community Based Health Insurance On Medical Laboratory Services And Associated Factors In Selected Health Center Addis Ababa Ethiopia

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