Employees Perceptions Of The Causes Consequences And Moderators Of Occupational Stress At Ethiopia Commodity Exchange

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Occupational stress adversely affects the physiological, behavioural and psychological rnwellbeing of employees that hampers their efficiency, capability and productivity that also rnaffect the organization’s growth and development directly or indirectly. Hence, organizations rnshall give due attention to manage and reduce distressful work environment to ensure rnconsistent and sustainable growth and development. The objective of this study is to examine rnemployees’ perception about the sources, consequences and moderators of stress at Ethiopia rnCommodity Exchange. The study also examined the presence or absence of statistical rnsignificant difference due to employees’ selected demographic differences. The study adopted rnmixed approach by using both quantitative and qualitative techniques. The relevant data rnwere collected from the sampled employees using survey questionnaire, FGD and Interview. rnThe sample of the population was determined using Cochran’s sample size formula used for rnknown population and 282 employees drown for quantitative data collection of which 60% rnfrom Head Quarter and 40% from Upcountry Branch Offices using stratified and random rnsampling techniques and 95% timely responded. For FGD and interview purposive and rnconvenient sampling techniques were used. Various relevant research works, literatures, rnstress models, survey reports were consulted to get the full insight and support the study. The rncollected data from survey questionnaire were analysed using SPSS version 21 and rnfrequency, percentage, mean, independent sample T test, One Way ANOVA and post hoc Games-Howell tests were applied. Besides, the data obtained through FGD and interview rnwere transcribed and analysed in light of the study objectives. The findings of the study rndemonstrated that occupational stress were experienced by all, though the degree might rndiffer with majority fall under moderate level. Statistical significant differences were rnobserved at mean difference of 0.05 level with regard to gender, age, work experience, rneducational level, job positions and supervisory responsibility differences among respondents rngroups and the null hypothesis rejected. The study revealed that frustration, demotivation, rnjob insecurity, poor time management, gross negligence and malpractices, increased rnturnover and intentions to look outside were sensed by majority of the respondents. The after rneffect of the occupational stress on employees were directly and/or indirectly affected the rnefficiency and survival of the institute unless timely curbed. It was found out that the main rnsources of stressors were external factors dominated that mainly incorporates the presence of rndiverse and over-demanding market actors with conflicting interests, policy circle and rnregulatory bodies, unstable and conflicting interest on the sector, over-interference and rnimposition of stage driven vicious quick fix reforms without considering the overall effect on rnthe system, media campaign and sabotage that defame the image of the institute and labelling rnetc. The study also identified organizational factors mainly seasonal work-overload, effort reward imbalances, person-environment-fitness concern, demanding but low level-control rnand support particularly from the policy circle and regulatory bodies, absence of strong rnresearch wing, reactive responses to customers feedbacks and concerns and taking the rngovernment protection for granted and engaged in transactional daily routines. The study rnrecommends all parties i.e. the policy circle, regulatory bodies, government offices, the rnleadership team including the Board of Directors, all the staffs, market actors associations rnand market actors advised to pay due attention and play their collective and independent rnroles to address the current challenges faced by the Ethiopia Commodity Exchange and rnmanage staff tensions and mental strains. This will benefits all the individual staff, the rnorganization, the market actors the government and the public at large.

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Employees Perceptions Of The Causes Consequences And Moderators Of Occupational Stress At Ethiopia Commodity Exchange

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