The modern microfinance concept is broadening its target from poor clients that have no access to conventional financial services to the idea of financial inclusion. For this reason, commercial banks are downscale their operational activities to the poor to ensure financial inclusion by introducing...
Payment systems form the backbone of every financial infrastructure and economy in a country. Nowadays the rapid innovation and technological advancements are requiring transition in payment systems all over the world. Though credit cards are heavily used in developed and some developing countries,...
In the early days the concept of Green Supply Chain Management was given to manufacturingrnorganizations. But nowadays it is understood that all organizations must take part to reducernenvironmental pollution by greening the chain between suppliers and end customers. Because ofrnthe awareness...
Background: - Aim of this study was to give an overview of how patients were engaging tornthe service at the Hospital after first emergency visit to identify the gaps in the service andrnfactors associated with disengagement to care. Psychiatric service in Ethiopia has beenrnprovided by Amanuel...
In this paper the Emerging Market Clearing Practice in Ethiopia was investigated in Arada-rnSubcity: Addis AbabarnData were obtained via interview, questionnaire and personal observation. The questionerrndesigned for the customers and seller(s) and/or owner(s) separately. 79 questioners...
This research was conducted to study the relationship between performance levels ofrnorganizational value adding activities and profitability of selected leather products manufacturersrnin Addis Ababa based on the value chain model developed by Porter (1985).rn35 different organizations were...
Tourism worldwide is becoming increasingly competitive. Performance of destinations has been associated in the tourism literature as a critical element for the success of tourism destinations. Particular emphasis is placed on identifying and analyzing the various factors that influence the...
Customer satisfaction is essential for the success of service firms like banks. Thus, the issue of enhancing the level of customer satisfaction has become the prime focus of service giving firms. The purpose of this study was to know the level of customer satisfaction in the services provided by...
This study is conducted to assess the agricultural financing in the Commercial Bank ofrnEthiopia, with particular emphasis on pre sanction appraisal and post sanction control ofrnagricultural lending. The study also looked at the trend of non performing agriculturalrnloans during the past ten-year...
In order to stay competitive in business and upgrade performance, SMEs need to work in collaboration with others. To do this in today’s the so-called a “one village†world it is necessary to create chain that gives value for business through networking. The purpose of this study...
Work life conflict is defined as a form of inter-related conflict in expectation between both workrnand life roles. Job satisfaction has been defined as “a pleasurable or positive emotional staternresulting from the appraisal of one’s job or job experiencesâ€. The study aimed at...
In the highly competitive banking industry, the success and failure of any business organization merely depends on how well it satisfies the needs and wants of customers. If a bank needs to stay competitive in the industry, it has to continuously meet the needs and wants of its customers. This...
This study intends to assess determinants of default in project finance in the case of CommercialrnBank of Ethiopia. In the study both qualitative and quantitative approach were adopted. Usingrnstructured questionnaires a survey was conducted on Banks’ credit performers who directlyrninvolve...
Productivity is a summary measure of the quantity and quality of work performance with resource utilization considered. Regardless of the type of production, the basic concept is always the relationship between the quality and quantity of goods or service produced and the quantity of resource used...
This research studies the effect of firm size and owned capital structure such as equity to total assets, cash to current liabilities, change in the retained earnings, asset turnover and GDP on the business’ performance of 10 selected manufacturing companies in Addis Ababa region, Ethiopia...
Now a day’s microfinance is a useful means of intervention for development strategy for Ethiopia, tornreduce poverty by reaching people who are unable to offer collateral for formal banking loans. Inrnaddition, at present, institutional sustainability is becoming the guiding principle for...
Dynamics and conducive organizational climate is mandatory for the contemporaryrnorganizations to have satisfied and productive employees under the intense of global completion.rnRealizing this, the main aim of this research was to determine the relationship betweenrnorganizational climate and...
This research project tries to assess and analyze the impact of service quality on customerrnsatisfaction and customer loyalty in Ethiopian Insurance industry. Further, this study evaluatesrnthe relationship among service quality including its dimensions, customer satisfaction, andrncustomer...
The purpose of this study is to analyze operational risk management (ORM) of selected Ethiopian commercial banks. As operational risk differs from the other banking risks in terms of its quantification and prediction ability, banks need to measure and manage it carefully as it will have detrimental...
This study intended to investigate the relationship between training and employee performancernin the five star hotels in Addis Ababa. The specific objectives were to investigate whetherrntraining content, training delivery mode, and training delivery frequency affects the performancernof the...