The Causes And Impact Of Conflict In An Organization (a Case Study Of First Bank Nigeria Plc Enugu)

THE CAUSES AND IMPACT OF CONFLICT IN AN ORGANIZATION

(A CASE STUDY OF FIRST BANK NIGERIA PLC ENUGU)

TABLE OF CONTENT

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE

INTRODUCTION

1.1            Background of the study

1.2            Statement of problem

1.3            Objective of the study

1.4            Research question

1.5            Statement hypothesis

1.6            Significance of study

1.7            Scope of study

1.8            Limitation of study

1.9            Definition of terms

Reference

CHAPTER TWO

2.1            Meaning of industrial conflict

2.2            Types of conflict

2.3            Inter group conflict

2.4            Conflict of organizational conflict

2.5            Sources of organizational conflict

2.6            Conflict as a source of strength and weaknesses in an organization

2.7            The institutionalization of conflict

2.8            Method of conflict resolution

Reference

CHAPETR THREE:

RESEARCH DESIGN AND METHODOLOGY

3.1            Research design

3.2            Population

3.3            Sample size determination

3.4            Method of data collection

3.5            Sources of data

3.6            Data analysis

Reference

CHAPTER FOUR

PRESENTATION ANALYSIS AND INTERPRETATION OF DATA

4.1            Presentation

4.2            Analysis of data

4.3            Testing of hypothesis

CHAPTER FIVE

SUMMARY OF FINDING CONCLUSION AND RECOMMENDATION

5.1            Summary of findings

5.2            Conclusion

5.3            Recommendation

Bibliography

Appendix

CHAPTER ONE

INTRODUCTION

1.1            BACKGOUND OF THE STUDY

Conflict can be described as a “type of behaviour which occurs when two or more parties are in opposition or in battle as a result of a provide relative deprivation from the activities of interacting with another person or group.

The two basic philosophical assumptions that underline conflict in an organization are as follows:

1.     That man wants to enjoy egalitarianism.

2.     That man is a selfish being.

These two assumptions are conflicting to each other while the first assumption upholds that man is a selfish being by nature, which gross to stay that man thanks of betterment of himself first.       

He on the second proportion work forward to a world where everybody is equal etc. a world where people think of the benefit of all. There is two opposing goals therefore keep man in a state of disequilibria and interfere with man’s ability to work harmoniously with employees. As a result conflict is said to over-existing or ever present. 

As long as we agree with the fact that no two people’s are the same and at the same time being to either in an organization different individual to perform different may roles the achievement of the set organizational objectives. Due to roles difference, it may clash leading to conflict. Individual objective running counter with organizational objectives. We shall at this point quiet a renowned religious preacher, politician, and ideologist, Rev. Jersey Jackson of the united state of America, who once said during one of his campaign speeches. We are not perfect human beings but we have been called upon to perform perfect duty. Jersey Jackson therefore understood from the on set that conflict will

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