The main purpose of this research work is to determine the impact of information Technology on NITEL, Enugu. In order to achieve this purpose or objective very successfully the researcher has taken into consideration: the meaning or concept of information Technology, the negative and positive effects of information Technology, the characteristics or attitudes of Information Technology, the personnel / staff, etc.

Having observed the above, the researcher equally delved into the problems associated with information Technology. Consequently, the conclusions reached were that certain factors such as staff redundancy, fraud, high maintenance or repair cost are some of the problems associated with Information Technology at NITEL.

The researcher made some useful recommendations that would aid the effective management and applied Information Technology.

Title page

Approval

Dedication

Acknowledgement

Abstract

Table of contents

CHAPTER ONE

1.0 Introduction

1.1 Background of the study

1.2 Statement of the problem

1.3 Purpose of the study

1.4 Scope of the study

1.5 Research questions

1.6 Research hypothesis

1.7 Significance of the study

1.8 Definition of terms

References

CHAPTER TWO

2.0 Review of related literature

2.1 The concept of it and business administration on business administration and management.

2.2 Positive effects of information technology on business management.

2.3 Negative effects of information technology at Nitel

2.4 Various products information technology used in business administration and management.

2.5 Consideration made by Nitel in choosing information technology equipment

2.6 Personal Characteristics/Attributes That Are Appropriate For Information Services PersonnelAt Nitel

2.7 Reference materials and correction symbols

References

CHAPTER THREE

3.0 Research design and methodology

3.1 Research design

3.2 Areas of the study

3.3 Population of the study

3.4 Sample and sampling procedure technique

3.5 Instrument for data collection

3.6 Validation of the instrument

3.7 Reliability of the instrument

3.8 Method of data collection

3.9 Method of data analysis

References

CHAPTER FOUR

4.0 Data Presentation and Analysis

4.1 Presentation and analysis of data

4.2 Testing of hypothesis

4.3 Summary of results

References

CHAPTER FIVE

5.0 Discussion of recommendation and conclusions

5.1 Discussion of result / findings

5.2 Conclusions

5.3 Implications of the findings

5.4 Recommendations

5.5 Suggestion for further research

Bibliography

Appendix a

Appendix b

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

Information is not only the basic of human existence. It is also the life wire for running of any organization. This is consequent upon the fact that decisions are based on information for effective decision-making and effective execution of those decisions, there must be constant information flow. Data gathered must be transmitted to the end –users after it had been processed. Information receipt processing, storage, dissemination, etc. may be instant; otherwise valuable business opportunities might be lost. That is what Information Technology (IT) seeks to do in business administration and management.

The development of information technology has come a long way. The first writing in the world of was invented by Egyptians priests around four thousand B.C. At first, the writing was a series of whole picture, which were drawn to tell a story. This took a long time and later on the priests learned to draw parts of pictures to represent the whole. Much later on still, the pictures were drawn not to represent objects, but to represent sounds. Thus the picture of a house was drawn not to represent the actual building, but the sound “Haus”. Gradually, the method of writing was improved upon until one letter was used to represent one sound. This is how the first alphabet was made. The priests wrote with a reed pen and made ink by mixing soot and gum with water.