Currently the health care sector in Ethiopia is operating in a higher competition. Many new hospitals have entered the health care industry. The choice of hospital by customer is increased within this competitive health care industry. Customer loyalty has become a key factor for long-term success...
This research is co inducted with the objective of assessing the challenges, problems andrnachievements BPR as a public Administration and Management tool to enhance the servicernDelivery o{ public institutions as exemplified by the Ethiopia postal service with specificrnreference to {h e Addis...
In the emerging business scenario various promotional Tools are used by the marketer forrninfluencing the purchase decision of consumers. Sales promotion, is a key element ofrnpromotional mix, it has been widely used to sustain competitive advantage, increase sales andrnstimulate consumer purchase...
The main purpose of this study was to assess the effect of sales promotion on brand image on the case of Commercial Bank Of Ethiopia. It assesses commercial bank of Ethiopia sales promotion mix elements usage and their effect on its brand image. The individual perception about both monetary and...
Over the past 60 years, marketing has moved from being product-centric to being consumer-centric. Today we see companies expanding their focus from products to consumers to humankind issues, and where profitability is balanced with corporate responsibility. Now more and more companies use the...
This study was intended to examine the effect of celebrity endorsements in banking industry on customers’ usage behaviour. The study used of the Ohanian source credibility model and Product match up hypothesis to formulate the conceptual framework. The study was an explanatory research and...
This study presents the analysis of service delivery environment dimensions on customer satisfaction in ethio telecom Addis Ababa enterprise service centers. The main objective of the study was examining the impact service delivery environment dimensions on customer satisfaction. The research used...
The purpose of this paper was to examine the effect of relationship marketing components-trust, commitment, conflict handling, communication, and commitment on customer loyalty in Ethiopian banking industry specifically the case of Commercial bank of Ethiopia and Dashen bank S.C. A structured...
The study had looked at the potential of the country regarding deposit mobilization byrntaking CBE as evidence. The study had used both primary and secondary data. Thernprimary data is collected by a means of interview and questionnaire. The secondary datarnfor the study were the values of...
It is easily understandable that the problem of crime is very serious issue threatening the normal life of citizens. In AddisrnAbaba, crimes have been causing loss of lives and property. Different types of crimes were committing in the city, whichrnaffected directly many victims and their families....
Ajuga integrifolia is one of the species in the genus Ajuga that is used in the Ethiopian traditionalrnmedicine for the treatment of different ailments, including epilepsy. Thus, this study was initiatedrnto evaluate the traditional anticonvulsant use of 80% methanol leaves extract and solvent...
Background: In terms of food safety infants are considered to be one of the highest risk groupsrnbecause their resistantancy system is not wholly developed. Powdered infant formula issued inrninstances when breastfeeding is not possible or inadequate as a substitute but it is not arncompletely...
Background: The problem of dyslipidemia is high in patients with diabetes mellitus. There isrnknown evidence that abnormalities in lipid metabolism are important risk factors for increasedrnincidence of diabetes associated complications. The most important risk indicators for theserncomplications...
Measuring the impact of advertisement in consumers brand preference is very essential for every marketer. If Advertisement does not create any positive change in consumers’ brand preference; all resources such as money, time, and effort spent on advertisement will go in vain. The study aims...
The aim of this study is to assess youth involvement in peace building in selected kebeles of rnFagita Lekoma woreda in Amhara National Regional state. Simple descriptive research design rnwas used for the study. Simple random or lottery method and purposive sampling techniques rnwere used in order...
Companies in order to create the right packaging for their products, they must understand the consumer buying process and understanding the role and the impact of packaging as a variable that can influence the purchase decision. So, by understanding what factors influence the buying behavior and...
This research paper was conducted to examine the effect of internal marketing on employees’ customer orientation in Commercial Bank of Ethiopia. To investigate such effect, most commonly used dimensions of internal marketing which were training and development, communication and motivation...
This study aimed to assess the challenges that Dalocha wereda council faced in promoting rngood governance in the wereda. Transparency and accountability which are the core rndimensions of good governance had selected for the assessment since most complaint record rnin the wereda administrative...
The purpose of this study is to investigate Teachers’ production and utilization of instructional rnmaterials in the secondary school of Dera woreda, North Showa, Oromiya Regional State. Both rnquantitative and qualitative data were gatsshered through questionnaire, interviews and...
Background: Electronic Medical Record (EMR) is a longitudinal collection of health-relatedrninformation that can be created and managed by authorized clinicians. In Ethiopia, Electronic MedicalrnRecord is one part of the information revolution road map to transform the culture of data use....