The purpose of this study is to assess the financial performance of microfinance institutions and the perception of their contribution for community development. The researcher used both qualitative and quantitative research approaches. Specifically, the study employs data obtained from a...
Non-performing assets are always a center of concern for banks as well as all in the businessrnworld as a sound financial system, among other things, requires maintenance of a low level ofrnnon-performing assets. In this regard, to control the increasing non-performing assets inrnEthiopian banking...
The project is designed to investigate the impact of power interruption on capacity utilization inrnMatador Addis Tyre Share Company. Primary and secondary data were collected throughrndocument review, unstructured interview and observation. The effects of power interruption onrncapacity...
As the number of arrivals of international tourists gradually increases in Ethiopia, the service quality asserted by the Addis Ababa hotel need to be studied. The main objective of this research is to evaluate the service quality and customer satisfaction of three star hotels in Addis Ababa from...
The effectiveness of risk based bank capital regulation as outlined in the Basel I framework and its national diversities, has been debated. Specifically, the arguments are related to the frameworks objective of linking bank capitalization and levels of risk involved in their asset portfolio....
Whether men and women behave differently in managerial roles is a much debatedrnquestion. Many scholars developed different theories about the impacts of gender roles inrnunderstanding differences between male and female managers. Most studies also provedrnthat gender role stereotyping resulted...
Micro and Small Enterprises (MSEs) play an important economic role in many countries andrnrecognized as an important vehicles of economic diversification, employment creation, income generation and distribution, and poverty alleviation. MSE occupy a prominent position in therndevelopment agenda of...
Human capital has become the key differentiator for leveraging competitive advantage and employee resourcing (ER) holds the key to success of any organization since it ensures that the right person fit to do the job is resourced and retained. The Ethiopian banking industry is no different. Given...
Banking is one of the service sectors where competition is stiff to attract new or retain thernexisting customers among commercial banks. Customer relationship management is one of thernstrategies whereby banks are using to be competitive in financial sector. Customer relationshiprnmanagement helps...
The purpose of this thesis was to examine factors contributing to women's under representation at Addis Ababa University leadership positions.This thesis is based on the fact that there are less female leaders than male leaders, in Addis Ababa University. The thesis aims to find out the influential...
In spite of the cutthroat competition, changing business models, thin profit margins and other turbulent industry nature, Ethiopian Airlines continued to register a successful record since its establishment. Its growth and success is significant especially in recent decades while many African and...
The role of service quality in the success of hotel businesses cannot be denied, the service qualityrnasserted by the Addis Ababa hotel need to be studied. It is vital for the hotel directors and ownersrnto have a good understanding on what precisely the customers desire. Identifying the...
Background: Cold chain management for pharmaceuticals is an extension of Good Manufactur-ing Practice. The entire supply chain system is expected to keep this practice throughout the chain starting from the moment the pharmaceuticals/ vaccines and other medicinesreleased from the manufacturer until...
This research project reports the findings of a study conducted to investigate opportunities andrnchallenges in the adoption of E-banking services with respect to Dashen Bank S.C. The studyrnexamined opportunities and challenges within the context of Dashen Bank’s E-banking servicesrnusing a...
The rapid pace of technological change and increased capital mobility has stimulated a process of globalization which has encouraged firms to locate the production process across countries to take advantage of differences in comparative advantage. Today the world is becoming a small village. To be...
It has always been the interest of our government to promote entrepreneurship and new venture in business asrna mean to enhance economic growth for the nation and creating jobs to help to solve the problem ofrnunemployment. There are many university graduates that are languishing at home. Not all...
This study is about the preliminary assessment of the perceived impact of Business ProcessrnReengineering implementation on the human resource dimensions in selected public institutions.rnIt is a survey research. The target population of the study was the employees of the selectedrninstitutions,...
The study aimed at studying the existence and practices of different dimensions of Corporate Social Responsibility (CSR) in Ethiopian Leather Industry by taking Awash and Addis Ababa tanneries as case studies corresponding to the determinants namely labor pressure, consumer demands, community...
Now day‟s customers are demanding more and more from time to time. There is a frequent change of customers‟ needs and wants. This in turn is bringing different challenges in the manufacturing system of firms. As a result of these and other factors mass customization as a production...
This study was intended to evaluate the implementation of grade 9 mathematicsrnsyllabus in selected secondary schools of Addis Abba looking at whether or not thernschools are in line with the demands of the syllabus, teachers' use of instructionalrnguidelines as required and students' behavioral...