Conflict Management Practices In Government Secondary And Preparatory Schools In Yeka Sub-city Addis Ababa

The aim of the study was to examine types of conflict, conflict management styles and strategiesrnat Yeka sub-city secondary and preparatory schools of Addis Ababa City Administration. Thernbasic question was ‘’what are the practices of conflict management in government secondaryrnand preparatory school in Yeka Sub City in Addis Ababa?’’ To select the samples of thernresearch stratified, availability and random sampling techniques were used. In conducting thisrnstudy, the required data was obtained through structured questionnaires. A sample of 242rnemployees were selected and completed a survey questionnaire. The study employed descriptivernand inferential statistics for the purpose of data analysis with the help of SPSS version 21rnsoftware. It was confirmed that a moderate level of intergroup type of conflict was morernprevalent in the target school system. Next to this comes intragroup conflict while intrapersonalrnconflict is least prevalent. Integrating style is practiced more frequently; next to this werernobliging and dominating styles; avoiding and compromising are least exercised. The third partyrnintervention is more exercised than the use of negotiation and superior goal strategy. It wasrnconcluded that the conflict management strategy of the secondary and preparatory schools ofrnYeka Sub-City were not so effective. It is recommended that the greater use of integrating style ofrnconflict management is to be encouraged. On the other hand the low level practice ofrncompromising style should be improved to a high level. Similarly the low level negotiationrnstrategy, currently being practiced in the target school system, should be improved; arnsatisfactory level of negotiation strategy should be introduced.rnKey words:rnTypes of Conflict, Styles of Conflict Management and conflict management strategy.

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