THE FACTORS THAT AFFECT PERFORMANCE OF SECRETARIAL CAREER IN SOME SELECTED ORGANIZATION IN ENUGU CAPITAL TERRITORY
This research work is aimed at finding out and studying the factor affecting secretaries in Enugu capital territory. Secretaries were selected from the organization in Enugu capital territory. Secretaries were selected from the organization in Enugu as well as student secretaries from IMT Enugu.
To carry out this project effectively hypothesis were formulate and based on the hypothesis questionnaires and inter view questions were drawn. The questionnaires were administered to both student and practicing secretaries selected from the above organization in Enugu capital territory. Oral interviews were also conducted on some secretaries in the selected establishments.
However, it was discovered that factors like sogological, technological economic environmental factors and poor language structure were the factors adducting secretarial career in Enugu capital and these factor were responsible for secretaries dissatisfaction in their work places. The result of the study revealed that practicing secretaries dissatisfaction steam from the ill. Form masses misconception of this career, non-recognition of their career as managed team on job prospects etc
TABLE OF COINTENTS FORMAT
Title page
Approval page
Dedication
Acknowledgement
Table of content
List of table
List of figures
Abstract
CHAPTER ONE
1.1 Background to the study
1.2 Statement of the problem
1.3 The objective or purpose of the study
1.4 Scope of study
1.5 Research questions
1.6 Hypothesis
1.7 Significance of the study
CHAPTER TWO
2.1 Choosing a career
2.2 Basis for Choosing a career
2.3 Who is a secretary
2.4 Classification of secretaries
2.5 The factors that affect performance of secretaries
2.6 Sociological factors
2.7 Their effect on the secretary performance
2.8 Technological factors
2.9 Environmental factors
3.0 Poor Language structure
3.1 Summary
3.1 Research design
3.2 Area of study
3.3 Population of the study
3.4 Sample and sampling procedure
3.5 Instrument for data collection
3.6 Validation of the research instrument
3.7 Reliability of the research instrument
3.8 Method of administration of the research instrument
3.9 Method of data analysis
CHAPTER FOUR
4.0 Data presentation and results and analysis
CHAPTER FIVE
Summary of findings, recommendation and conclusion
5.1 Summary of findings
5.2 Recommendation
5.3 Conclusion
5.4 Bibliography/documentation/reference.
INTRODUCTION
1.1 BACK GROUND OF THE STUDY:
The word ;’secretary” has been defined by Oxford Dictionary as “one entrusted with the secrets or confidence despondence and manage router and detail work for superior.
According to secretaries have other managerial duties of dictation from the boss, answering telephone calls, getting information, recording and keeping information using duplicating machine electric, and menual typewriter, computer internal, telex and so on. An office being nerve center of an organization needs good managemented to achieve its desired goals.
However, there are certain factors which affect secretaries while on job and these minder production and secretaries stability on this career.
Some of these factors are technological factors poor language structure, sociological factors environment factors, and economic factors.
Presently, the need for exposing secretaries to the use of modern office equipment has risen due to challenges they face in the modern word. The effect of language structure that secretaries in institute of management and Technology receive during truing can not be over emphasized as in labour marked available jobs are mean for those who have sound knowledge of good English.
1.2 STATEMENT OF THE PROBLEM
It is degrading and under statement to say that secretarial career is of no importance because secretary is an eye opener. Through which every organization sees.
According to Onabanya (1990) A secretary is a skilled and specialized type of employee in an establishment or part of it who is charged with some aspects of organization functions in the unit dealing with people correspondence and other business matters;
In today modern world secretaries are faced with a lot of challenges offices due