The Factors That Affect Performance Of Secretarial Career In Some Selected Organization In Enugu Capital Territory

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THE FACTORS THAT AFFECT PERFORMANCE OF SECRETARIAL CAREER IN SOME SELECTED ORGANIZATION IN ENUGU CAPITAL TERRITORY

ABSTRACT

 

This research work is aimed at finding out and studying the factor affecting secretaries in Enugu capital territory. Secretaries were selected from the organization in Enugu capital territory. Secretaries were selected from the organization in Enugu as well as student secretaries from IMT Enugu.

To carry out this project effectively hypothesis were formulate and based on the hypothesis questionnaires and inter view questions were drawn. The questionnaires were administered to both student and practicing secretaries selected from the above organization in Enugu capital territory. Oral interviews were also conducted on some secretaries in the selected establishments.

However, it was discovered that factors like sogological, technological economic environmental factors and poor language structure were the factors adducting secretarial career in Enugu capital and these factor were responsible for secretaries dissatisfaction in their work places. The result of the study  revealed that practicing secretaries dissatisfaction steam from the ill. Form masses misconception of this career, non-recognition of their  career as managed team on job prospects etc       

TABLE OF COINTENTS FORMAT

 

Title page

Approval page

Dedication

Acknowledgement

Table of content

List of table

List of figures

Abstract

 

CHAPTER ONE

1.1     Background to the study

1.2     Statement of the problem

1.3     The objective or purpose of the study

1.4     Scope of study

1.5     Research questions

1.6     Hypothesis

1.7     Significance of the study

 

CHAPTER TWO

2.0     Review of literature

2.1     Choosing a career

2.2     Basis for Choosing a career

2.3     Who is a secretary

2.4     Classification of secretaries

2.5     The factors that affect performance of secretaries

2.6     Sociological factors

2.7            Their effect on the secretary performance

2.8            Technological factors

2.9            Environmental factors

3.0            Poor Language structure

3.1            Summary

 

CHAPTER THREE

3.0  Methodology

3.1     Research design

3.2     Area of study

3.3     Population of the study

3.4     Sample and sampling procedure

3.5     Instrument for data collection

3.6     Validation of the research instrument

3.7     Reliability of the research instrument

3.8     Method of administration of the research instrument

3.9     Method of data analysis

 

CHAPTER FOUR

4.0            Data presentation and results and analysis

 

CHAPTER FIVE

Summary of findings, recommendation and conclusion

5.1            Summary of findings

5.2            Recommendation

5.3            Conclusion

5.4            Bibliography/documentation/reference.

 

 

CHAPTER ONE

 

INTRODUCTION

1.1            BACK GROUND OF THE STUDY:

The word ;’secretary” has been defined by Oxford Dictionary as “one entrusted with the secrets or confidence despondence and manage router and detail work for superior.

According to secretaries have other managerial duties of dictation from the boss, answering  telephone calls, getting information, recording and  keeping information using  duplicating machine electric, and menual typewriter, computer internal, telex and so on. An office being  nerve center of an organization needs good managemented to achieve its desired goals.

However, there are certain factors which affect secretaries while on job and these minder  production and secretaries stability on this career.

Some of these factors are technological factors poor language structure, sociological factors environment factors, and economic factors.

Presently, the need for exposing secretaries to the use of modern office equipment has risen due to challenges they face in the modern word. The effect of language structure that secretaries in institute of management and   Technology receive  during truing can not be over emphasized as in labour marked available jobs are mean for those who have sound knowledge of good English.

 

1.2            STATEMENT OF THE PROBLEM

It is  degrading and under statement to say that secretarial career is of no importance because secretary is an eye opener. Through which every organization sees.

According to Onabanya (1990)  A secretary is a skilled and specialized type of  employee in an establishment  or part of it who is charged with some aspects of organization functions in the unit dealing with people  correspondence and other business matters;

In today modern world secretaries are faced with a lot of challenges offices due

 

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The Factors That Affect Performance Of Secretarial Career In Some Selected Organization In Enugu Capital Territory

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