Tax is the major source of public revenues, and government needs financial resources to playrna role that is expected from it by the public. The major objective of this study is to examinernthe effect of revenue management on taxpayersâ€™ satisfaction using the case of Laga-tafoLagadadhirntown Revenue authority and its taxpayers. The main rationale for undertaking this studyrnis to bridge the research gap that most of the previous works did not address the causalrnrelationships existing between revenue management and customersâ€™ satisfaction that belongsrnto category â€˜Câ€™ taxpayers. To achieve the objectives of this study, both qualitative andrnquantitative research approaches are been employed in line with this 357 questionnaires werernrandomly distributed to category â€˜Câ€™ taxpayers living in Laga-tafoLaga-dadhi town of Oromiarnregional state. The data collected through survey questionnaires is analyzed using SPSSrnsoftware package. According to the findings of the study, three of the revenue managementrnquality service indicators are found to have a positive and satisfactorysignificant effect onrntaxpayer satisfaction. Specifically, while reliability, responsiveness and empathy are found tornbe statistically significant; Tangibility and assurance of revenue management are found to bernstatistically insignificant at 5% level of significance.Based on the findings,the studyrnrecommend that the revenue authority should improve the current tax service and facilities tornincrease customersâ€™ satisfaction; improve taxpayersâ€™ attitude through tax education,rnawareness creation and consultation sessions; and the office should provide importantrnservices timely and adequately. It is also recommended that the office should solve therncustomersâ€™ complaint properly; keep their records accurately following the standards ofrndocumentation and filing.