Personnel satisfaction has been an issue that employers neglect for a very long time now, but if critically examined, we will understand that it is the truth, that personnel satisfaction directly affects the outputs of any firm.

The sample is made up of 100 staff- 30 administrative staff, 40 intermediate staff and 30 junior staff. This is because these three categories of workers cuts across all the staff in Anamco ltd.

The information gathered were analyzed under the following sub- headings:-

a. Overall view of respondents on the impacts of personnel satisfaction on organizational growth and development.

b. Administrative staff view on the impact of personnel satisfaction on organizational growth and development.

c. Intermediate staff view on the impact of personnel satisfaction on organizational growth and development.

d. Junior staff view on the impact of personnel satisfaction and development.

From the information gathered, on overwhelming majority of the respondents agreed that personnel of an organization can really be satisfied with the management when the management of the organization is performing up to expectation ( to an acceptable degree) and that it is such satisfactions that can include the personnel to put in their efforts thereby affecting the level of output positively.

Furthermore, the hypothesis were all tested using the chi- square formula and all the hypothesis were all proved correct.

My sources of data include interview and questionnaire. Some times, I had to use phone conversation to get the information I wanted. The data collected was analyzed in chapter four (4) of the research report.

This project shall be needed by the management of Anamco ltd. Since it will suggest more and better ways they can use to improve their overall personnel performance. Also all employers will find it useful and students inclusive.

TABLE OF CONTENT

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

List of tables

List of figures

Chapter one

Introduction

1.1 Background of the study.

1.2 Statement of the problem.

1.3 Purpose of the study

1.4 Scope of the study.

1.5 Research hypothesis.

1.6 Significance of the study.

1.7 Limitations of the study.

CHAPTER TWO

LITERATURE REVIEW

2.1 Historical perspective of the study.

2.2 Douglas McGregor’s theory X and Y.

2.3 Elton mayor and the Hawthorn experiment

2.4 Abraham maslow’s theory of needs.

2.5 Expectancy theory.

2.6 Herzberg’s theory of job motivation

2.7 MB Anamco news and Awake 22 Feb. 2002

Reference

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

3.1 Research design.

3.2 Area of study.

3.3 Population for the study.

3.4 Sample and sample technique

3.5 Instrument of data collection.

3.6 Validation of instrument used

3.7 Reliability of the instrument

3.8 Method of data collection

3.9 Method of data analysis

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1 presentation and analysis of data

4.2 testing of hypothesis

4.3 summary of results

CHAPTER FIVE

DISCUSSION, RECOMMENDATION AND CONCLUSION

5.1 discussions of result and findings

5.2 conclusions

5.3 implications of the research findings

5.4 recommendations

5.5 suggestions for further study

References

Bibliography.

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY.

Man started seeing the need for organization, which he realized that he is not self- sufficient. He came to realize that with co-ordinate effort more output can be realized.

This was why, in the early times of man, the creation, presentation and modification of organization became absolutely necessary because the society at large depends on those organizations. Consequently, man desired to control his environment and to control the activities of the particular person (s), in that given setting, through systems comprised of technology and humans. Technology on it’s own cannot perform anything anything unless the human aspect performs and this is where the personnel’s of an organization comes in.

The personnel’s (workers) of an organization must be satisfied before the organization can experience growth and development. Therefore, personnel satisfaction is a situation where the workers of an organization experience a feeling of contentment which they get when they have achieved what they need or desired. It can be seen also as a situation of fulfillment. On the other hand, organizational growth has to do with size and quantity while development has to do with quality and advancement. There is no way an organization will grow and develop when the people working in it are not happy. Despite these facts, we should bear in that human beings are insatiable and this is why human management complicated. This is why this research is very important one because, we are going to find out that without these workers, there will be no growth and development.

Employers feels that regular payment of wages and salary is all it takes to get workers, to putting in their best, but in this global world, the story is different. People are not only interested in money but in other this like job enrichment, self- actualization etc. this is why this research work is necessary so as to know the extent that personnel satisfaction can contribute to an organizational growth and development. Also, we will see more better ways that the case study “ANAMCO” has used, so as to achieved their personnel satisfaction.

In order to accomplish this study, Anamco has been selected as a case organization. I will be studying the personnel profile in the contributed to the success of the organization. The data for this study will be collected through the use of questionnaire, direct interviews of persons and the study of documents. Anammco is a company that deals with the manufacture and and assembling of Mercedes-Benz vehicle parts. This company started existing a very long time ago and ever single then they have been very successful.

Also, in the course of studying this topic, we shall have to study some relevant theory of Abraham Maslow, Herzberz and the rest of them that will be useful for more understanding. Some current literatures will also be reviewed.

1.2 STATEMENT OF PROBLEM

This research work on the personnel satisfaction of any organization and its effect on the organizational growth and development, is a kind of gate way to