MANAGEMENT INFORMATION SYSTEM (MIS) AS AN AID TO MANAGEMENT DECISION MAKING
The study was aimed at appreciating the role of management information system as an aid to management decision making, in Juhel Nigeria limited Emene Enugu. The ignorance of management information system or lack of it in certain businesses especially small scale businesses has led to unsound management system, thereby affecting the effectiveness and efficiency of its operations. This ignorance of management information system may lead to the non-effectiveness and efficient accomplishment of the firms’ objectives. The objective is to determine the reliability of the current method of information generation and to find out the effect of management information system on quality of management decision making. The research design was the survey method. The two sources of data used to elicit information and data were primary and secondary sources. The population of the study was two hundred and thirty (230) and sample size was one hundred and forty six (146). The findings indicate that management styles have a great effect on workers productivity in the Juhel Nigeria limited Enugu; the conclusions indicate that management information system goes along way to increasing management decision making. The ingredients of any successful manager is ability to handle people effectively. The recommendations includes that the organization should be well structured and much attention paid to the decision making department which deals with the records and information.
TABLE OF CONTENTS
Title page i
Table of contents vi
List of tables v
1.1 Background of the study 1
1.2 Statement of the problem 3
1.3 Objectives of the study 4
1.4 Research questions 4
1.5 Research hypothesis 5
1.6 Significance of the study 5
1.7 The scope of the study 6
1.8 The limitations of the study 7
LITERATURE REVIEW 9
2.1 Historical background of Juhel Nigeria limited 9
2.2 Many aspects of the study 9
2.2.1 Over view of management 11
2.2.2 Levels of management 13
2.2.3 Overview of information 15
2.2.4 Levels of information 18
2.2.5 System overview 21
2.2.6 System characteristics, properties and types 24
2.2.7 Organization as a system 27
2.2.8 Foundation and basic for MIS 31
2.2.9 System study, investigation and planning 34
2.2.10 System analysis and design 38
2.2.11 System implementation and maintenance 43
2.2.12 Merging MIS objective with decision making objectives 48
2.2.13 The meaning of decision making 52
2.2.14 The impact of information system on management decision making 53
RESEARCH DESIGN AND METHODOLOGY 57
3.1 Research design 57
3.2 Sources of data 57
3.2.1 Primary sources 58
3.2.2 Secondary source 59
3.3 Population and determination of sample size 59
3.4 Validity and Reliability of Measuring Instrument 62
3.5 Method of Data Collection 62
3.6 Methods of Data Analysis 63
DATA PRESENTATION AND ANALYSIS 65
4.1 Data Presentation 65
4.2 Presentation of Demographic Analysis 66
4.3 Analysis Based on Key Research Questions in the Questionnaire 68
4.4 Test of Hypothesis 77
SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 92
5.1 Summary of Findings 92
5.2 Conclusions 93
5.3 Recommendations 94
Appendix I 97
Appendix II 98
LIST OF TABLES
Table 4.2: Sex distribution of respondents 66
Table 4.3: Distribution on qualification of respondents 66
Table 4.4: Staff status of respondents 67
Table 4.5: Time of joining the organization 67
Table 4.6: Are you computer literate? 68
Table 4.7: What is the method of generating information?68
Table 4.8: Do you think the use of computer will increase the speed and accuracy of your work? 69
Table 4.9: Do you believe MIS will make your work easier? 69
Table 4.10:Distribution on benefits of various uses of computers 70
Table 4.11: How effective is your information generating method? 70
Table 4.12: Distribution on safety of information 71
Table 4.13: What is your department output speed like now? 72
Table 4.14: How are you retrieving information from past records 72
Table 4.15: Do you think MIS can reduce fraudulent practices 73
Table 4.16: The extent of exposure to information technology leading to advancement and better output in the workplace? 74
Table 4.17: Can MIS increase time in decisions making 74
Table 4.18: Extent of the impact of MIS on the management decision making 75
Table 4.19: Do you think MIS can enhance decision making process? 76
Table 4.20:How reliable is the current method of generating information? 76
1.1 BACKGROUND OF THE STUDY
Management information system is the study of people, technology, and organizations. Management information on system provides information that is needed to manage organizations efficiently and effectively.
Management information system is more holistic than merely computerizing an aspect of a business.
Some people believes that once their organization is computerized, their management problems have been solved, but this is not the truth.
According to Toffler (1990: 7) information technology (MIS) is the new technology or gathering, storing, manipulating and transferring information. Davis (1974: 15) in his own view stated that a definition of management information system as the term is generally understood, is an integrated, machine system of providing information to support the operations, management and decon making functions in an organization. Where an organization like Juhel Nigeria Limited, decides to computerize its voucher/pay roll, create a data bank for its labour force and such related subjects, they do not by themselves constitute a management information system.
Management information system is not a new thing in any organization, it has always been there from the time, there are mangers requiring information that enables them to plan, control, and run the operations of their organizations. What is new are the added new advantages and dimension that the computer has provided to the manager in the exercise of his traditional junctions easily and more effectively Modum (1995: 25).
Davis (1994: 26) in line with his, opines that processing support for management and decision functions precede the advent of computers but computers made it feasible.
Information technology has been found to be very useful in preparing financially. Computerization, data base bank, and such related subjects do not by them solves constitute a management information system.
1.2 STATEMENT OF THE PROBLEM
Managers of certain business, especially small scale manage their business intimitively. They are devoid of sound management system which would enable them, monitor effectively and efficiently, operating expenses and possible revenues. They do not heed to the warnings and useful hints communicated by management information system. This ignorance of management information system or lack of it, may lead to the non-effective and efficient accomplishment of the firms objectives.
Information system, generally, constitutes the sole system through which both managers and external users get a clear picture of the organization as a total entity. Some managers fail to realize this fact and consequently, fail to appreciate the management’s analysis in respect of management information system’s generated. This could lead to poor and irrational decisions being taken and also may affect the profitability and performance of the organization.
The organization owing to management constraints or lack of effective planning or ignorance, may not employ needed experts and this causes the effect and importance of management information system on decision making, not to be observed or gained by the organization.
With respect to the above, the research in this study will seek to highlight on this information, management can derive from management information and their usefulness or benefits or lack of it and effect on decision making in business.
1.3 OBJECTIVES OF THE STUDY
1) To find out the effect of management information system on the quality of management decision making.
2) To determine the reliability of the current method of information generation.
3) To find out the accuracy and increase in speed of jobs by the use of computer.
1.4 RESEARCH QUESTIONS
THE FOLLOWING RESEARCH QUESTIONS WILL GUIDE THIS STUDY
1) Does management information system have any effect on the quality of management decision making?
2) How reliable is the current method of information generation to management information system?
3) Does the use of computers increase the speed and accuracy of an organization’s job?