Improving The Use Of Ict Based Blood Tests Of Pre And Post Analytical Medical Laboratory Practices To Enhance Patient Satisfaction In St. Pauls Hospital Addis Ababa Ethiopia

Background: Quality improvement is the practice of continuously assessing and adjustingrnperformance using statistically and scientifically accepted tools and procedures. More than 6070%rnrnof the most important decisions on admission, discharge, and medication are based onrnlaboratory test results. In laboratories most of their attention has been directed toward detectingrnand correcting defects in the analytical portion of the testing process, such that analyticalrnmistakes now account for

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