Understanding The Role Of Stakeholders In Fostering Sustainability Of Ict4d Projects Towards A Conceptual Framework

One of the determinant factors concerning stakeholders engaged in the development project is therndegree of their role. Sustainability of the ICT4D project has a relationship with stakeholders'rninvolvement. However, in the ICT4D domain, there is a lack of insight, theoretical models, andrnframeworks to understand stakeholder perspectives. Understanding the role of stakeholders in ICT4Drnin an effort towards the sustainability of ICT4D projects has become an Emergent Research agendarnsince the is a lack of knowledge of understanding and is not well understood.rnAn existing sustainable eHealth ICT4D project implementation framework is adopted and modifiedrnto build a conceptual research framework to conduct qualitative single case study. The aim of thernanalysis is to provide a better understanding of stakeholders’ role in each IS Lifecyle of ICT4D projectrnand to deliver the research objective. An interview and focused group discussion were applied inrncollecting qualitative data in addition to the use of secondary data source. A thematic analysis isrnemployed to analyze the data collected aimed at simplifying an understanding of the role ofrnstakeholders for the success and sustainability of eHealth ICT4D projects to produce impact.rnAccordingly, creating a sense of project ownership and localization of eHealth ICT infrastructure,rnformulation of strategy, policy and guideline, resource mobilization, building good internalrnorganizational process, scaling up exiting project service and sustaining the impact at scale, buildingrnlocal leadership commitment, adopting ICT4D knowledge management framework, conducting Post-rnMortem ICT4D project research, alignment of the project objective and stakeholders effort with therncountry’s ICT strategic vision and synergizing their team effort towards establishing a projectrnsustainability controlling organization are found determining issues to improve and sustain thernICT4D project's service impact beyond the successful implementation of the project.rnThe finding can be used to better understand the stakeholder’s role and align themselves to wardsrnsustainability of ICT4D project for developing countries with similar projects objective, takingrncultural. government and donor’s needs compatibility in to consideration. However, it is stillrndemanding to study further for a better understanding using in-depth exploration of role and testingrnthe proposed theoretical framework quantitatively with an empirical data.rnKeywords: ICT4D, Sustainability, Success, Stakeholders role, Stakeholders engagement, ICT4D

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