With technological advancement, it was imperative that banks and their customers switch to thernnew ways of banking called e-banking. This study therefore investigated the challenges ofrnadopting the use of e-banking by customers. Using a descriptive study, this study collectedrnprimary data from 235 respondents from the banking sector in Commercial Bank of Ethiopia.rnThe respondents were selected using a purposive sampling technique. It was concluded thatrnmaking information available would increase the number of customers using e-banking. Thernresearcher therefore recommended that Banks embark on information dissemination on the usernof e-banking, benefits and cost of e-banking and that though security did not significantly affectrne-banking usage, the bank should guarantee security of the accounts.rnSome of the opportunities that initiate E-Banking technology are Commitment of the governmentrnto strengthen the banking industry; to Support green development strategy, the presence of highrndemand from customers; Improvement in the banking habit of the society and Commitment of therngovernment to facilitate the expansion of ICT infrastructure.rnAs a whole, to make the banking industry better service provider and accessible in allrngeographical locations technically equipped and experienced professionals play pivotal role byrncreating a conducive atmosphere between CBE and its customers, between the bank and therngovernment bodies for legal purposes and to expand its infrastructure with least cost and betterrnnetworking.