Womens And Midwives Experience Of Compassionate Respectful Maternity Care During Facility -based Delivery In Bishoftu Town Selected Public Health Facilitiesoromiaethiopia 2020

Background: Every woman has the right to a positive birth experience and compassionaterncare from knowledgeable, skilled providers. Compassionate and respectful maternity carernencompass the universal right of every childbearing woman to receive care that includesrnrespect for the woman‟s autonomy, dignity, feelings, choices, and preferences includingrnchoice of companionship and cultural rituals at birth in institutional delivery, wheneverrnpossible. Compassionate and respectful maternity care is closely related to eliminatingrndisrespect and abuse during pregnancy and childbirth. rnObjective: The main objective of this study was to explore women‟s and midwives‟rnexperiences of compassionate and respectful maternity care during facility-based delivery inrnBishoftu town in selected public health facilities, Oromia, Ethiopia, 2020. rnMethods: A qualitative exploratory research design was carried out from May 1-June 30,rn2020 in three health facilities of Bishoftu city, Oromia, Ethiopia. A total of 22 in-depthrninterviews were done. The data were collected using semi-structured questionnaires. Datarnanalysis was initiated alongside data collection using a thematic approach described by Braunrnand Clarke. rnResults: From the analysis of in-depth interview data, four major themes emerged, namely,rnmeanings of compassionate and respectful care (CRC), midwives‟ Practice of CRC,rnmistreatments, and barriers‟ to CRC. rnConclusion: The findings show that the provision of CRC in labor and delivery care increasesrnthe quality of care and health-seeking behavior of women. Good interpersonal communicationrnon delivery care results in a positive birth experience to women. On the other handrnmistreatment negatively affects women‟s experience of facility-based delivery. Barriers suchrnas inadequate supplies, motivational problems and, work overload were found to decrease thernprovision of CRC. Therefore, addressing barriers and reducing mistreatments is important tornincrease quality of care and facility-based delivery.

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