The Effect Of Corona Virus Pandemic (covid-19) On Human Resource Management Practices And Employee Performance

The literature reviewed for this thesis suggests that human resource management practice has a positive impact on employees‟ performance. The research conducted for this thesis examines how the role of human resource (HR) practices is subject to change before, during, and after the COVID-19 crisis in educational institutes in the case of Addis Ababa University, College of Business and Economics. A theoretical review introduces the main theories for the research and characteristics of HR practices in crisis educational institutes. The researchers used both quantitative and qualitative research strategies. Data were collected using questionnaires combined with interviews and the data were presented with tables and simple percentages; and the analysis was done using the Spearman Correlation Coefficient and Regression with the aid of the Statistical Package for Social Science (SPSS). The study discovered that the number of employee recruitment and selection activities drastically decreased as a result of COVID-19. Employee training and development that was scheduled before the outbreak had been cancelled to protect employees from contact with the infection. Online training which would be the best alternative could not be used by all organizations because of lack of facilities. Respondents questioned whether e-learning would be as in effect as a face-to-face mode of training. Performance management became more challenging. The study found that employees could not achieve previous planned and set goals because of interruptions caused by the virus. Organizations that decided for work from home were experiencing difficulties in observing employee performance and the practice raised a concern of work-life balance issues. Moreover, the findings revealed that the association of human resource management practices on employees‟ performance in the education institutes. Thus, a positive relationship exists between recruitment/selection, training/development, compensation/reward, and performance appraisal with employees‟ performance. The study recommended the adoption of e-HRM to attenuate employee physical interactions, employee commitment in crisis management strategies, and review of HR policies to outfit times of crisis. Besides, educational institutes should provide good working conditions and a favourable work environment for skills development and training.

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