Assessment Of Project Communication Practices Of Addis Ababa City Roads Authority

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The purpose of this study is to assess project communication practices in AACRA. Specifically,rnthis study tries to assess the challenges in project communication and assess therncommunication methods in place. With this in mind, questionnaires were developed andrndistributed to 87 respondents from relevant directorates in AACRA namely own force roadrnconstruction, housing projects road construction contract administration and roadrnconstruction contract administration directorates. 71 questionnaires were filled out of 87rnindicating a response rate of 81.6%. SPSS version 23 was used to descriptively analyze therndata collected from questionnaires. Lack of familiarity and applicability of the communicationrnstrategy of AACRA, unavailability of historical lesson learned repository, failure to regularlyrnupdate Project documents like issue log, lesson learned register, were the major findings worthrnconsidering. With regards to communication methods, meetings, social media, letters and arernregarded as the most common means of communication whereas web portal considered as thernleast popular one indicating the fact that the methods of communication are mostly dependentrnon face-to-face and paper based medium with an exception of social media engagement.rnBesides, inadequately described job, poor planning, leadership commitment andrncommunication inconsistency are found to be the most critical challenges in projectrncommunication according to the respondents. Based on PMBOK Guide, the projectrncommunication practices of AACCRA fails to consistently follow and implement the projectrncommunication processes namely plan communication management. manage communicationrnand monitor communication. Thus, the project communication management practices inrnAACRA is haphazardly managed and not standardized against the international bench marks.

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Assessment Of Project Communication Practices Of Addis Ababa City Roads Authority

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