Practices And Challenges Of Monitoring And Evaluation Of Electronic Single Window Project In Ethiopian Ministry Of Revenue

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The purpose of the study was to assess the current practices, challenges and factors affecting therneffectiveness of the project monitoring and evaluation of Ethiopian ministry of revenue electronicrnsingle window project that faces repeated delays and engagement problems. The Research designrnadapted is descriptive research with quantitative research approach that employed standardrnsurvey questionnaires. The target population were 35 individuals that consisted all employees ofrnthe single window program office and the project team members of the consultant organizationrnand the response rate was 91%. Data Analysis was done using SPSS version 27. The findings werernanalyzed using descriptive statistics such as frequency distribution, percentages, mean andrnstandard deviation. The results were also presented in tables. The research showed that thernprogram management office does not have a standard M&E methods and systematic approaches.rnThe low determination of high decision makers and primary stakeholders have already become arnchallenging factor to the project success. The issue of inefficient use of budget and running out ofrnschedule have become main lagging factors for effective implementation of the project. The studyrnrecommended the Ministry to strengthen the electronic single window program management officernto establish M&E system with enabling budget and skilled man power. Continuous trainings andrnmotivations are required for the staff to have commitment in advance. The stakeholders need to bernmanaged for proper engagements.

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Practices And Challenges Of Monitoring And Evaluation Of Electronic Single Window Project In Ethiopian Ministry Of Revenue

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