Many countries introduced CBHI as their health care financing system to ensure healthcarernaccess. Understanding the level of satisfaction and factors associated with the level ofrnsatisfaction in Addis Ababa is essential to ensure the sustainability of the program. Therefore,rnthis study assessed the level of satisfaction of CBHI members and its associated factors. rnMethodology: Institutional based cross- sectional study was conducted on a sample of 419rnbeneficiaries in the ten health centers found in the ten sub cities of Addis Ababa, which have dealrnwith their respective scheme to give service to members. Both quantitative and qualitativernmethods were used. Data was collected using pretested structured questionnaire and FGDrnguide. Descriptive and binary logistic regression analysis was carried out to identify itsrnassociated factors. Odds ratio with 95% confidence interval was calculated using logisticrnregression analysis. Finally, variables with p-value of