Conflict And Its Management In Abebech Gobena Yehetsanat Kebekabena Limat Mahiber

This study deals with nature of conflict and style of management in the work place: the case of Abebech Gobena Yehetsanate Kebekabena Limat Mahiber(AGOHELMA). The main objective of this study was to explain the nature of conflicts and management styles used by workers AGOHELMA. Data was collected 9 Male and 7 from Female sources using key informant interview and 12 for focus group discussion. The researcher used purposive sampling technique to collect valid data. Qualitative method of data analysis was used to achieve the research objective. Causes of conflicts among workers were: gossip, disobeying commands and instructions, limited resources, unable to get conducive working environment, superiority feeling and negative attitude, jealousy or envy, disrespect of workers’ rights, discrimination, absence from work and unable to be punctual, lack of smooth relationship and respect, incapable to be governed by rules and regulation, being aggressive and punishing workers, being bored and irresponsible for the organization, theft, intolerance, knowledge and information gap on rights and duties. Additional concepts of conflicts in AGOHELMA were related with: task, work performance efficiency, loafing, commands, work quality, benefits, and humiliation of workers’. Conflict management manner in the work place of AGOHELMA are shown as: discussion, forgiveness, identifying the root causes, and stability. Conflict management styles of workers were: understanding, and making conducive environment. Conflicts challenging the workers to manage are related with politics, religion, ethnic group, interference of third party, conflict related with bosses, commands out of rules & regulation of AGOHELMA. Workers’ strategies for unresolved conflicts were; reporting to higher concerned body, leave from the conflict environment, ignoring, keep silent to bosses, leaving position, asking experts and resign from work . Based on the findings the organization has been given recommend to create conducive working environment, to conduct open discussion and giving the training to reduce conflict at work environment.

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