The purpose of this study was to identify the factors of customer’s satisfaction on online tax payment system of ERCA large taxpayer’s branch office. The study prepared to obtain a better understanding of the e-tax filing system and the user’s feedback or their perception on...
The purpose of this study focused on identifying critical success factors for sustainable first phase Kaizen implementation in Mugher Cement Factory. This study adopts a quantitative method as the research methodology. Accordingly, a questionnaire was distributed to 156 managers of which 140 were...
This research paper aims to identify the determinants of successful loan repayment performance in foreign owned investments in Ethiopia. Clear understanding of these factors would enable borrowers and financing banks to develop suitable marketing strategies, business models, processes, and pilot...
The study assessed factors that affect credit risk management in developmental bank of Ethiopia of (DBE). The research was carried out by analyzing the process of accessing Administration and monitoring, Operational efficiency, Credit granting process and Marketing risk analysis. The descriptive...
The main purpose of this study was to examine the mediating effect of banking innovation on the relationship between customer relationship management and performance of commercial bank of Ethiopia. The researcher used the ongoing activities of components of CRM i.e. focusing on key customer,...
This paper examines the motivations of foreign banks in low income sub-Saharan African countries. The main purpose of the paper is to understand what the foreign banks target are and what outcomes could follow as their presence in the host countries grows. The research used secondary data from...
The purpose of this study is to examine the relationship between relationship marketing and customer loyalty mediated by customer satisfaction in pharmaceutical sectors of Addis Ababa. The objective of the study is examining the relationship between trust, commitment and customer’s loyalty...
Service sector has been increased due to the increment of the competition especially in banking Ethiopia. This study was aimed to measure the level of service quality in banks from the prospective of their clients in Ethiopia with the selected four banks in Addis Ababa. Total of 382 questioners...
In recent years, global economic challenge with resource limitations is increasingly growing pressure on competitive advantage of firm. Organizations need to find strong ways to deal with this changing environment. The success of organization depends greatly on many factors such as productivity,...
The study investigates the export performance of the five selected commodities of Ethiopia namely: coffee, oil seeds, chat, meat and meat products and fruits and vegetables and their determinants during the period 2003/2004 - 2017/18 using a secondary data extracted from National Bank of Ethiopia...
Background: The Construction world is regarded as one of the most dangerous sectorsrnworldwide. It employs unskilled labor force with highly complex work done within a confined rnarea, leading to a multitude of safety hazards. Building construction accidents are on the rise andrncan create several...
Introduction:Primary dysmenorrhea, or painful menstruation in the absence of pelvic pathologyrnis the most common gynecological compliant among adolescence and young women. Its adversernconsequence ranges from short term school absenteeism to family and personal disruption.Localrnstudies especially...
Background: Globally adolescents are facing a range of sexual and reproductive health problemsrnlike unwanted pregnancy, unsafe abortion, STI including HIV. In addition, uptake ofrnreproductive health services among adolescents remains low. Several factors are implicated forrnpoor uptake of...
This paper attempts to study the determinant of FDI in Ethiopia for the time period fromrn1980-2015. To this end, the study has reviewed theoretical explanations relating to therndeterminants of foreign direct investment and the study has also reviewed relevant empiricalrnliteratures focusing on...
Background: The cause of stillbirth is often unknown, but can be attributable to various causes;rnhypertensive disorders and obstetric factors supposed to complicate pregnancy and may cost thernlife of the fetus. Increased risk of stillbirth in most conditions is not precisely known andrnavailable...
The objective of the study is to identify and evaluate the success factors and criteria in the management of humanitarian projects implemented by international NGOs operating in Ethiopia. The study also intended to explain the relationship between the critical success factors (CSFs) and project...
Background: Musculoskeletal disorders are widespread in many countries around the world.rnTransport workers have been found to be at high risk of developing work related musculoskeletalrndisorders (WRMSDs). rn Objective:The aim of this study was to determine the prevalence of musculoskeletal...
The general objective of this study is to examine the impact of human resource development on the performance of public financial institution in the case of Commercial Bank of Ethiopia using profit as a proxy for financial performance and education and training expenditure, health expenditure,...
Background- Annually 1 million newborns worldwide die of infection caused by bacteria thatrnenter the body via the umbilical cord. Regarding this the Ethiopia national strategy of new bornrnand child survival identified chlorhexidine (CHX) as one of the high impact intervention tornminimize...
The purpose of this study was to investigate the effect of employee’s trainings as a mediating role on the relationship between organizational culture and employee’s commitment in Hidassie Telecom private Share Company. The study adopted the quantitative research method and a...