The purpose of this study was to measure the influence of service quality on customer satisfaction in relation to Akaki kality sub city small tax payers’ branch office. The study has used the SERVPERF model of service quality with the application of the five service quality dimensions. This...
The general objective of the study is to examine the influence of inventory management practicesrnon Customer Satisfaction of Ethio-Nippon Technical Company S.C in Ethiopia. Regarding thernstudy methodology, the study used explanatory research design.rnData was collected from employees of...
Urbanization alters hydrological cycle and increases runoff by changing permeable surfaces into impermeable ones. In Addis Ababa, which is found in Awash catchment; rapid urbanization and development is altering permeable surfaces into impermeable ones; including impermeable roof surfaces. This...
Engineering components exposed to different loading include mechanical, thermal or combinedrnthermo-mechanical loading. Some of the components subjected to thermomechanical loading arerngas turbines, engines, reactor components, fuel chambers, and so forth. Defects and flaws arernprimal causes for...
The deployment of the right innovative technologies to government organizations can provide competitive advantages to the citizens. Cloud computing (CC) is an emerging and transformative technology that offers IT services as utility online. Collaborating to its vital features total cost reduction,...
The visual system, in the human eye receives physical stimuli in the form of light and sends these stimuli as electrical signals to the brain, which interprets them as images. The complex color perceptions, human eye which are initiated by rods and cones in the retina and completed by impulse...
The objectives of this research is to determine the effect of performance appraisal practices on employee productivity based on a case of GAWT International Business Group, RANGVET and RANG Engineering. The study focused on five independent variables that are performance appraisal, performance...
The main purpose of this research is to identify the effect of Flexible Working Arrangements (FWAs) on the Organizational Commitment (OC) of employees in the Economic Commission for Africa (ECA). This study looked at the effect of the three components of FWAs that is flextime schedule (staggered...
Chickpea is a cheap source of protein and rich in minerals for people living in developing countries. A major agronomic challenge for chickpea production is temperatures above 35°C, which reduced growth, fertility, development, production and productivity of cultivated chickpea. Besides,...
A well-motivated staff influences the efficiency and business continuity of an organization by committing him/herself to the achievement of organizational goals. The main objective of this study is to examine factors affecting employee motivation in GIZ Ethiopia for national staff whose duty...
This study was undertaken to assess human resource development practice and challenges in Ethiopia Airlines (EAL) at Addis Ababa head office. To achieved its purpose primary and secondary data used as a source. 187 questionnaires were distributed to get frequency, mean and other descriptive...
The objective of this study is to examine the effect of the management of rewards (extrinsic and intrinsic rewards) on the motivation of the employees and how these rewards, which are payment of salary, bonus and benefit, promotion, leadership, working condition, challenging and interesting task,...
This study aimed to examine the effect of internal communication on employees’ engagement in Ethiopian Electric Utility (EEU). The study appropriately employed mixed research approach and explanatory research design. The primary data was collected through self-administered questionnaire and...
This study was primarily aimed at examining the effect of employee empowerment on job satisfaction of workers in the Ethiopian Private Banking sector. It analyzed and rated the perception of employees of the Bank. To address the purpose of the study, questionnaire was used as an instrument to...
Performance management system is the most reliable method of measuring performance since it focuses on results and is also concerned with improved employee performance and organizational results. Effective performance can be ensured only when organizations are able to execute each key Component of...
Stakeholder participation is increasingly becoming important in achieving high project implementation performance. However, there is limitation of studies on how stakeholder participation approach is being implemented towards Ethiopian development projects such as agricultural transformative...
A primary objective of this study is to evaluate strategic human resources management (SHRM) practices concerning recruitment and hiring, training, and development. Participants in the study were line managers of the Main Post Office located at the Ethiopian Postal Service, Addis Ababa Region Post...
The purpose of this study was to examine determinant factors contributing towards employee’s Turnover Intention in Ethiopian Federal Police Commission (EFPC). A sample of 394 was selected from five sectors of the Commission by using simple random sampling techniques. Human Resource...
The purpose of this study was assessing eSW IT infrastructure projects' monitoring and evaluation practice. There are indications that the existing monitoring and evaluation practice for eSW IT infrastructure projects is problematic. Descriptive research design was used with a qualitative research...
The main purpose of this study was to examine the human resource planning practices and challenges of ethio Telecom. The descriptive survey method was applied for data collection and stratified sampling technique was used. Different data gathering instruments were used to collect relevant...